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Work Background
ScootSenior Sales Officer
Oct. 2022Singapore
SATS Ltd.Cargo coordinator
Mar. 2022 - Oct. 2022SingaporeTruck dock Delivery • Verify airwaybill and tally amount manifest with airwaybill. • Check full shipment before delivery to agent/consignee. • Responsible for cage cargo (valuable cargo). Document Department • Analyse and detach airwaybill and despatch to respective consignee. • Data input and airwaybill classification. • Calling consignee to inform shipment is ready for collection. • Handling AVI – Live animal special shipment.
Singapore Industrial Product Pte LtdSenior Sales Marketing Executive
Nov. 2020 - Feb. 2022SingaporeMarket research • Carried research on country specific product requirements. • Determined the size of the market targeted group and sales effectiveness. • Carried out research on competitor and competitor products. Sales research and strategies • Identify new products alert to the market. • Implemented new sales strategies and set new goals and focus how to approach customers. • Perform online marketing and created product awareness through videos. Cost efficiency • Identify good costs and bad costs in the company. • Reduced supply expenses – (encourage wholesale buy to get more discounts) • Stop advance production and introduce back-to-back order productions, resulted in a correct working capital. Supply Chain management • Created plan and at the same time share delivery process from customer purchase date. • Made a clear and transparent process and provided heads up to customer during manufacturing, transport and delivering process. • Engaged with delivery logistics and prepared and process the paperwork for shipments. CRM (Customer Relationship Management) • Able to keep in touch with customer requirement and implemented CRM reports and send to senior manager on weekend basis. • Maintain customer contact management which is monitoring customers closely and providing prospect data to enable clear vision opportunities in pipeline.
J&J Machines Technologies Ltd (Mauritius) // Branch of Singapore Industrial Product Pte Ltd.Senior Sales Executive
May. 2018 - Aug. 2019Mauritius• Maintained targeted sales volume with product mix and selling price by keeping current with supply and demand, and with also the ongoing changing trends. • Introduced sales program by creating field sales like exhibitions and textiles fairs to make customer aware of the company. • Analysed sales data and developed a budget for 3 months sales campaign. • Met sales goals by monitoring progress of sales staff and sales department. • Contributed to achieve the related result in a way with the help of team member and field co-workers. • Determines annual unit and gross-profit plans by implementing marketing strategies; and analysing trends and results. • Constantly hitting the monthly sales target and brought in new sales innovative ideas. • Cascading down the sales objectives and forecasted sales plan to my team member and discussed on how get the results for the annual projected sales target. • Maintain good relationship with customer and clients by making regular visits and calls to understand their needs and openly hear the feedback with which we tried to improve from the response received. • Developed good communication skills.
AccentureAssociate Transaction Services
May. 2013 - Apr. 2018MauritiusVBA Macros (excel-based) • Conducted basic and intermediate excel training to new joiners. • Organised talks and shared core values of Accenture to freshers. • Develop automated report in excel with the help of VBA coding. Subject Matter Expert (SME) • Joined new project and went to KT (knowledge transfer) at client site in Czech Republic, Slovakia and Austria. • Brought the whole PTP (procure to pay) process to Mauritius team. • Ensured smooth transition done from client site and to Mauritius team. • Conducted training after the KT (knowledge transfer) and ensured 100% staff understanding. • Created and wrote jobs aids to support existing team member if any issue arises. • Handled client work on daily basis with low client noise and ensured all works were done as per procedure to avoid high error rate. • Responsible to carry out invoice and payment validation to the ERP. • Ensuring quality control on the work done by our project colleagues before sending to offshore counterpart. • Posting invoices to customer accounts with SAP before proceeding payment • Ensured daily targets are met at the end of business and as well as the monthly targets • Performed well with low individual error rate. • Brought 2 improvement ideas to the process every quarter. • Worked and completed extra worked assigned by my team lead and as well as supervisor. • Keen to learn more and grow my knowledge in the process.
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