MicrosoftMarketing Communications Manager, CEO Communications
Sep. 2017 - Oct. 2018Greater Seattle AreaI helped enable Microsoft to achieve its mission by maximizing the scale, impact and voice of the CEO, internally and externally. I led social pilots and analytics and briefing and production materials for monthly town halls with our global employee community, increasing engagement with key audiences and employee viewership of leader communications. A deeper dive: - I led end-to-end execution & measurement of the CEO’s LinkedIn presence with a video series humanizing innovation with professional audiences, a key constituency. Pilot generated 13x more likes, 26x more comments & greater positive sentiment than CEO's previous content on the same products. I scaled with a mission-driven campaign on accessibility, which drove 3.4M+ engagements and positive sentiment from commenters sharing intent to apply our accessibility technology to their work.
- I curated the CEO’s weekly Board of Directors update across Microsoft and the industry, synthesizing company-wide innovation and societal trends into a clear, “must-read” digest.
- I curated the CEO’s employee town halls reaching tens of thousands of employees globally every month, and my data-driven approach to Q&A topics & on-demand videos helped increase employee viewership by 2x. Even more importantly, it helped more employees feel heard by their leaders & their company.
- I ensured every engagement was executed to perfection by leading briefing materials, keynote preparation, social media reporting, industry research & event/media requests.
- I led a cross-company v-team for July 2018 launch of D&I as core priority in our rewards process, an update marking systemic change at a live panel with our global employee community. I updated & socialized work backs, sourced prominent speakers, curated content & design with internal & external partners, managed publication & amplification, & connected panelists with highly relevant Microsoft teams, resulting in over $10M company investment towards a diverse future of work.