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Work Background
OutsellAccount Manager Key Account
Mar. 2024
OutsellRegional Sales Manager
Apr. 2022Greater Minneapolis-St. Paul Area
ImpelSenior Performance Manager
Oct. 2015
OutsellSenior Account Executive
Oct. 2015 - Apr. 2022Greater Minneapolis-St. Paul AreaOutsell drives more revenue for auto dealers by transforming how they engage consumers throughout their lifecycle. Outsell makes dealers’ lives easier by keeping them in front of customers and prospects using automated marketing communications across channels – helping them retain more customers and attract new ones. Dealers using Outsell’s proprietary technology are tipped off when consumers are most ready to engage, buy, or service. The Outsell marketing platform manages millions of interactions every month for dealers representing all major automotive brands.
Houck Transit AdvertisingAccount Executive
Feb. 2014 - Sep. 2015Greater Minneapolis-St. Paul AreaIt is the mission of Houck Transit Advertising to help our clients’ organizations grow by increasing awareness of their products and services with high impact and effective transit advertising campaigns. By effectively serving our clients we will provide a reliable source of outside revenue for the transit systems we partner with We are committed to serving both our clients and transit system partners with open communication, respect and integrity. Houck Transit Advertising has been exclusively in the transit advertising business for 95 years. We are a full service, family-owned transit advertising company serving over 35 public transit systems in states throughout the Midwest including Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska & Wisconsin. We know what makes transit advertising a valuable part of clients' marketing plans. We offer our clients an impactful and cost effective OOH compliment to their media plans. City buses frequent all of the highly trafficked areas of each marketing enabling our clients to generate valuable impressions quickly and affordably. Let us help your company reach new customers by adding transit into your marketing plans
EarthLink BusinessAccount Director
Jun. 2013 - Nov. 2013Greater Minneapolis-St. Paul Area
CenturyLinkSales Manager
Jan. 2011 - May. 2013Responsible for overseeing an inside sales team of reps in a retain and grow environment. Worked to facilitate the necessary support for the team, and to remove any roadblocks in order to achieve set goals, along with consistent reliable care, and support for each reps assigned module of accounts. Responsible for, interviewing, hiring of new reps, as well as assisting in training of new hires, and existing team members. Strong track record of taking in new hires, recognizing talent and getting them to perform at a high level early and often. Achieved top team multiple times in 2011. Was the in-charge of my team from September 2010, until receiving the job full time in January 2011. Maintained a module of accounts while acting as the Supervisor in-charge.
CenturyLinkCustomer Account Manager
Mar. 2010 - Jan. 2011Responsible for retaining and growing a set number of accounts within a designed module of customers. Including but not limited to selling of IP based phone systems, various DS1 services including voice, Internet, long distance as well as wide area networking solutions. Top salesperson of the month, as well as Base Revenue over 100 percent of goal for the year. Beginning in September of 2010 was placed as the manager in charge over the team when the current manager was placed in charge as team lead over the sales organization of the center. Operated as the in charge while still maintaining my base of customers, and finishing over 100 percent of goal for year 2010.
QwestCustomer Account Manager
Mar. 2010 - Jan. 2011Responsible for retaining and growing a set number of accounts within a designed module of customers. Including but not limited to selling of IP based phone systems, various DS1 services including voice, Internet, long distance as well as wide area networking solutions. Top salesperson of the month, as well as Base Revenue over 100 percent of goal for the year. Beginning in September of 2010 was placed as the manager in charge over the team when the current manager was placed in charge as team lead over the sales organization of the center. Operated as the in charge while still maintaining my base of customers, and finishing over 100 percent of goal for year 2010.
Electro-Matic Products, Inc.Account Manager
Oct. 2006 - Mar. 2010Responsible for sales territory covering Western and Northern Michigan. This was a territory that did not have a sales rep until I was hired. In first year employed I was nominated for Sales MVP of the quarter twice, and quadrupled the business in my territory my first year. Responsibilities included prospecting new business, extensive cold calling, as well as growth in existing accounts. Selling and demonstrating the 40+ lines that Electro-Matic Distributes. Including Siemens, Turck, and others. Working out of a home office, with contact as needed via monthly meetings, and quarterly sales meetings at local and regional offices.
84 Lumber IncStore Co-Manager
Jul. 2006 - Oct. 2006Manage day to day duties of the store include over the counter retail sales as well face to face interaction with Large Contractor Clients. Responsible for hiring and training of new Manager Trainees into store. Responsible for ordering of commodity and non commodity products for yard and showroom floor. Responsible for scheduling of all personnel within store as well as payroll. Manage in store development and training program of new and existing personnel. Responsible for managing sales quota(s) for store personnel as well as carrying and exceeding my own sales goals. Train store personnel on in blueprint takeoffs. Estimates for commercial and residential construction projects from small remodels to large homes, and office buildings.
84 Lumber IncOutside sales Co Manager
Aug. 2005 - Jul. 2006Managing a group of outside sales personnel in a primary support and management role. Responsible for inventory maintenance as well as all daily delivery schedules of five trucks and haulers. Manage day to day duties of the store include over the counter retail sales as well face to face interaction with Large Contractor Clients. Responsible for all special ordering for store, including window and door packages. Primary individual responsible for managing and ordering inventory for yard and showroom floor. Responsible for managing all incoming delivery trucks and yard personnel. Extensive cold calling with the reps I managed and on my own was a large part of this position.
84 Lumber IncManagement Trainee
Oct. 2004 - Aug. 2005Managing a particular area of the retail store as well as Selling to contractors in the area, preparing competitive bids for new projects in the area. Learning the management aspects of the company while expanding and finding new sales opportunities to increase profit and revenue for the store.
Cincinnati Bell IncSales Support
Aug. 2001 - Dec. 2003Supported sales staff in any and all endeavors. Worked to facilitate any necessary support to close a sale, this includes removing internal as well as external roadblocks. I was used as a jack of all trades in that no matter what was needed to help close the sale I was the one that the sales team came to. Supported a sales team of 14 members, that ranged from wireless to Large volume Long distance and Data users, as well as complete and high-end phone systems.
Cincinnati Bell IncCustomer Support Coordinator Supervisor
Apr. 2000 - Aug. 2001Responsible for overseeing 17 individuals in 9 cities. Worked with regional manager in developing and establishing goals for the teams in our region. I performed the duties of a point of contact for all matters that could not be handled by customer support coordinator in particular cities. Traveled to individual cities, a minimum of one day per month to contact each individual. Responsible for customer visits as well as being a key player in high profile sales accounts, implementing presentations on how the accounts are to be supported long term after initial sale. Responsible for training and hiring of new individuals within my region as well ensuring that all sales and retention goals were exceeded for the group.
Cincinnati Bell IncCustomer Support Coordinator
Aug. 1999 - Apr. 2000Responsible for supporting a team of sales individuals, and then took over management of the account after 90 days of billing. Responsibilities included up selling of the account as well as day to day maintenance of service and billing issues. Customer satisfaction and retention was the key to success in this position. Was CSC (Customer Support Coordinator) of the month on 4 occasions. This included meeting all sales and retention goals at 110% as a minimum. Position also included prospecting for new business, cold calling via phone, call campaigns, as well as extensive time spent prospecting for new business, and knocking on doors.
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