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Work Background
Delaware Elevator, Inc.Account Manager DC Metro
Jul. 2025Washington DC-Baltimore Area
Walker ConsultantsConsultant
Apr. 2025 - Aug. 2025Washington DC-Baltimore Area
Action Elevator CompanyBusiness Manager
Jul. 2022 - Apr. 2025Washington DC-Baltimore AreaManage and grow the newly developing DC/NOVA market. Manage the day to day business operations of the DC clients. Focus on growth through networking, business development, trade show presence, and organic new business.
Johnson ControlsLife Safety/Fire Systems Sales
Jan. 2022 - Jul. 2022Washington DC-Baltimore Area
thyssenkruppSenior Account Manager
Jan. 2020 - Jan. 2022Washington D.C. Metro Area
ELCON Enterprises IncSenior Account Manager
Jun. 2017 - Jan. 2020Upper Marlboro, Maryland*Manages existing client portfolio in Washington DC *Focus on growth and planning opportunities with top key clients
* Overall growth plan through building client relationship and consultant relationships * Added focus on strategic account management implementation
thyssenkrupp Elevator CorporationService and Repair Sales Manager
Jun. 2016 - Jun. 2017Baltimore, Maryland AreaAchieve growth and hit sales targets by successfully managing the sales team in the local Branch
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Schindler ElevatorSenior Account Manager
Mar. 2007 - Jun. 2016Washington D.C. Metro AreaSuccessfully managed day to day operations of existing installation portfolio for 1200 + pieces of vertical transportation, including key accounts and national accounts. Achieved aggressive repair targets consistently during tenure with company. Set sales targets and specific performance metrics, aligned with business strategies
Mentored new account managers to ensure client satisfaction
Communicate with clients at a senior level to resolve issues and inquiries
Generate innovative ideas to support customers and boost brand awareness
Use client feedback to improve customer experience
Report on sales results on a regular basis and suggest improvements
Identify and approach potential clients
Ensure brand consistency
Stay up-to-date with product launches and provide support to clients and the sales team
Otis Elevator CompanyAccount Management
Sep. 2003 - Mar. 2007Account management responsibility in conjunction with aggressive annual objectives. Primary focus included retention of existing client base through building and nurturing relationship, growing portfolio base through adding new clients, providing safety, capitol and general upgrade recommendation on vertical transportation systems.
ELSCOInternational Sales
Jun. 2000 - Sep. 2003Baltimore, Maryland AreaInternational and domestic sales of product line. Provided product recommendation based on application specifications. Represented company at various domestic and international trade shows. Reviewed and prepared legal contract documents, shipping documentation and import/export documentation as regulated
Delaware Elevator, Inc.
Washington DC-Baltimore Area
Walker Consultants
Washington DC-Baltimore Area
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