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Work Background
WeSoftYou Inc.Chief Operating Officer | Operations Management, Strategic Planning & Agile Implementation
Mar. 2023 - Jun. 2025Greater London, England, United KingdomKey accomplishments include:
* Led cross-functional teams across Operations, Delivery, HR, Finance, and Legal to drive strategic initiatives that resulted in a 21% increase in operational efficiency within one year.
* Implemented an Agile cascade model that improved interdepartmental alignment by 18%, enabling teams to adjust quickly to change and accelerate decision-making and execution.
* Developed comprehensive competency matrices that streamlined the hiring process and improved team performance metrics by 28%, which led to smarter hiring decisions aligned with company growth.
* Automated financial reporting processes which reduced reporting time by 40%, allowing finance teams to focus on strategic analysis rather than manual data entry.
QATestLabChief Operating Officer
Oct. 2019 - Dec. 2022Greater London, England, United Kingdom- Improving operating procedures for optimal efficiency and overseeing the daily business and administrative operations
- Developing strategies for the growth of the organization and making sure they are implemented
- Liaising between the organization and clients, for quality assurance purposes
- Leading and motivating staff to achieve organizational objectives
- Evaluating company performance and recommending strategies to improve results
- Coordinating with human resources (HR) to ensure the success of recruitment and retention policies and processes
- Partnering with other C-level executives to accomplish short and long-term operational goals
- Manage relationships with partners/vendors
QATestLabProgram Manager
Jan. 2017 - Oct. 2019- Management of automation team
- Daily and weekly meetings with development teams and project stakeholders
- Regular reporting to project management and clients
- Providing stakeholders with the necessary documentation
- Participating in pre-sales. Finalizing requirements, criteria, and budget
- Assisting new customers in selecting the proper approach for QA stage implementation
- Designing and applying management standards and methodologies appropriate for the project specifics
- Based on defined and clarified project scope, developing plans and schedules for every project
- Tracking projects progress. Determining and taking corrective actions if required. Undertaking and applying risk management processes
- Identifying roles, responsibilities, and positions of the QA team
- Setting team directions and coordinating activities
- Direct and manage team members to meet specific circumstances
- Setting goals for the personal development of team members
GoIT - easy way to ITProject Manager
Aug. 2015 - Jan. 2017IT Courses that help specialists achieve education and career growth in the IT objectives. The most modern and effective student learning technologies, the best world experience and own unique developments, which allow hundreds of students to teach are used there. Description: Courses for those who wants to start their career in IT industry Experience:
- Development of the project from the idea to real educational IT courses
- Coordinating the work of developers, designers, coders, testers, marketers
- Coordinate work and control deadlines of the Department’s tasks within approved project decisions
- Budgeting and planning, cost control and processes optimization
- Building and implementation of marketing plans for promotion of products
- Interview candidates for work in study project (web developers)
LiftmarketingProject Manager
Mar. 2014 - Aug. 2015The company offers advanced technologies for the growth and development of entrepreneurs, business owners and their teams in the following areas:
✓ sales,
✓ marketing,
✓ management,
✓ systematization of business. Experience:
- Planning of marketing activities
- Creation of Landing Pages and improvement of it's conversion
- Cost control and processes optimization
- Lead Generation using different marketing channels
- Market research, customer development
- Continuously improve processes
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