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Work Background
Owner & Creator Tilly & Treasure
Tilly & TreasureOwner & Creator Tilly & Treasure
Jul. 2024Since September 2023 I’m self-employed and runs an online second-hand store, creating content & sales through social media and my onlineshop tillyandtreasure.se. I’ve built my business from scratch and now work fulltime curating vintage and second-hand clothes, creating content and marketing for my business.
Social Media Manager
Social Media AcademySocial Media Manager
Jun. 2024 - Sep. 2024SwedenDiplomerad Social Media Manager through Social Media Academy program
Ledmot
Uppsala HandelsföreningLedmot
May. 2022 - May. 2024Uppsala, Uppsala County, SwedenÅterinvald som styrelseledamot i Uppsala Handelsförening
IKEA for Business Manager
IKEAIKEA for Business Manager
Sep. 2021Uppsala, Uppsala County, SwedenA better everydaylife at work, for the many people, and the many companies. Leading a team of senior IKEA for Business Specialist and Interiour designer that delivers outstanding results to companies on our local market.
YouTube Traveller
EscapingSwedesYouTube Traveller
Jan. 2020 - Sep. 2021Europe Sharing our FullTime Family travelstory (mum, dad, Manne 4yrs and Zeke 1yr) as we moved into an 11m long and 11 tonne Big MotorHome to travel Europe 2020.
Styrelsen Uppsalahandelsförening
Uppsala handelsföreningStyrelsen Uppsalahandelsförening
May. 2019 - May. 2020Uppsala, Uppsala, SwedenLedamot
Market & Communications
IKEAMarket & Communications
Sep. 2017 - Jun. 2023Uppsala, SwedenManaging content on IKEA Uppsala’s social channels @ikeauppsala #IKEAuppsala Responsible for all external and internal local communication, such as local magazines, media channels and members club. Also part of the team who projectlead all activities and events in the store. Working closely with sales to ensure the best commercial message as well as the service and customer experience team to strengthen our commercial services.
Market & Communications
IKEA GroupMarket & Communications
Sep. 2017 - Jun. 2023Uppsala, SwedenManaging content on IKEA Uppsala’s social channels @ikeauppsala #IKEAuppsala Responsible for all external and internal local communication, such as local magazines, media channels and members club. Also part of the team who projectlead all activities and events in the store. Working closely with sales to ensure the best commercial message as well as the service and customer experience team to strengthen our commercial services.
Ledamot
Företagarna | Swedish Federation of Business OwnersLedamot
Mar. 2016 - Feb. 2018
Shopping Experience Manager
IKEAShopping Experience Manager
May. 2015 - Oct. 2017Uppsala, SwedenGreeting area, supervised children play area- and cashlines Manager. Customer shopping experience satisfaction accountable through ISS(Customer Surveys) customer flow, shopping tools and inspiration throughout the warehouse, close working relationship with sales and com&in. I'm also involved and working with in our social media development and as well as organising activities in our local market.
Adjunkt
Företagarna | Swedish Federation of Business OwnersAdjunkt
May. 2015 - Mar. 2016
Shopping Experience Manager
IKEA GroupShopping Experience Manager
May. 2015 - Oct. 2017Uppsala, SwedenGreeting area, supervised children play area- and cashlines Manager. Customer shopping experience satisfaction accountable through ISS(Customer Surveys) customer flow, shopping tools and inspiration throughout the warehouse, close working relationship with sales and com&in. I'm also involved and working with in our social media development and as well as organising activities in our local market.
Adjunkt
FöretagarnaAdjunkt
May. 2015 - Mar. 2016
Department Manager
IKEADepartment Manager
Jan. 2014 - Dec. 2015Perth, AustraliaIKEA is one of the worlds biggest Home Furnishing businesses aiming to be the leader in life at home and selling quality and swedish inspired design at the lowest possible price point. Home Furnish Business Manager at IKEA Perth, Australia, for two departments. Responsibilities include budget, logistic KPIs and sales steering, forecasting and stock orders for items in my range, planning and implementation of seasonal collections/ranges, campaign planning and implementation of campaigns. Working closely with commercial team (logistics and communication & interior design team) to ensure stock availability and vitality. Staff recruitment, development and daily on the floor coaching.
Department Manager
Cebas Ltd Pty t/a IKEADepartment Manager
Jan. 2014 - Dec. 2015Perth, AustraliaIKEA is one of the worlds biggest Home Furnishing businesses aiming to be the leader in life at home and selling quality and swedish inspired design at the lowest possible price point. Home Furnish Business Manager at IKEA Perth, Australia, for two departments. Responsibilities include budget, logistic KPIs and sales steering, forecasting and stock orders for items in my range, planning and implementation of seasonal collections/ranges, campaign planning and implementation of campaigns. Working closely with commercial team (logistics and communication & interior design team) to ensure stock availability and vitality. Staff recruitment, development and daily on the floor coaching.
Store manager
Endeavour FoundationStore manager
Jan. 2013 - Oct. 2013Gladstone QLD AustraliaEndeavour Foundation is a Queensland based non for profit organisation working towards improving life for people with disabilities. Recycled Clothing shop with sorting room who provided stock for other shops in a cluster of 3 in northen QLD area. Duties and responsibilities included staff and volunteer management, rostering, recruitment and establishment of partnership with volunteer and back to work agencies. Weekly, monthly and yearly budget and KPI accountability, coordination of stock deliveries, visual merchandising, pricing and stock selection to maintain vitality, commerciality and trends, planning and implementing of activities such as sales and seasonal changes, maintain and create new working relationships with local magazines and newspaper for marketing purpose.
Sales assistant/Visual Merchandiser
3 Style ClothingSales assistant/Visual Merchandiser
Jun. 2012 - Mar. 2013Gladstone QLD Australia3 Style Clothing is a privately owned clothing boutique reselling Australian brands such as Wish, MinkPink and Sass&Bide. Customer service and sales, Visual merchandise responsible for the whole shop and windows to create vitality and seasonality and expose new range to maximize sales, used and worked with Facebook as a marketing tool and created a blog connected to the shop for marketing purpose.
Showroom Assistant
Style HQShowroom Assistant
Jan. 2012 - Mar. 2012Sydney, AustraliaTemporary contract (due to season) Responsible for 7 Showrooms, visual merchandising of new collections and receiving of new stock. Customer service and sales. front f office - answering phones and reschedule bookings, assist during customer meetings and ensure top standards of all showrooms at all times. Was offered to come back for second and third time during that season should I have stayed in Sydney.
Sales Leader, Project start up leader
Bonnier Business PublishingSales Leader, Project start up leader
Aug. 2011 - Nov. 2011Stockholm, SwedenBonnier Business Publishing is building a one of a kind leader and management network with specialized training and development tools for different business areas. Education and development tool are provided though an online database but also through books and web-seminars. By choice I joined Bonnier for four months prior to my travels to recruit, start up and develop a new in-house telemarketing sales group. Wrote, trialled and presented sales scripts, and was involved in all parts of the setup: recruitment, training and development process of sales agents, trained and helped develop out of house sales agents. Accountable for customer satisfaction and sales follow up. When my contract months was up we had a base group well on their way to success.
Team Leader, B2B & B2C
ProVoiceTeam Leader, B2B & B2C
Jan. 2010 - Jul. 2011Uppsala, SwedenProVoice Uppsala based Telemarketing office (Currently only based in Stockholm and Gothenburg) represented 8 different B2C clients and 1 B2B client. Managed three sales groups, C2C and B2B, hot and could leads of approximately 40 sales agents. Budget and KPI responsibility, training, development and daily coaching. Budget and KPI responsibility, customer relations with weekly updates and catch ups.
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