CEVA LogisticsSystems Operations Analyst
Oct. 2008 - May. 2010- Production support for internet-based supply chain management software - Specializing in supporting Global Materials Management supply chain solutions with additional experience in domestic transportation solutions - Coordinate requests and troubleshooting for four global control towers spanning 13 time zones - Documentation of processes and procedures as well as detailing business requirements for system enhancements - Wide variety of experience with requirements gathering, set up, and testing of EDI transactions between businesses - On and off site training - System demonstrations for potential customers and internal colleagues.