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Work Background
Operations Manager
Emser TileOperations Manager
Jul. 2024 - Mar. 2025Lenexa, Kansas, United StatesEstablish and maintain business standards for accuracy, productivity and reliability Manage the daily functions of the business Prepare annual performance review and reevaluate processes Ensure regulatory, compliance and legal rules are followed Manage budget to align with goals of business
Operations Manager
Lowe's Companies, Inc.Operations Manager
Nov. 2022 - Jul. 2024Kansas City, Kansas, United StatesOperations Store Manager collaborates with store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
General Manager
Caribou Coffee & Einstein Brothers BagelsGeneral Manager
Sep. 2018 - Jan. 2021Waterloo, Iowa, United States
General Manager
Caribou Coffee & BagelsGeneral Manager
Sep. 2018 - Dec. 2021Role of leading all Store Team Members and overseeing all aspects of the store. Making balanced decisions between driving sales and managing costs to achieve long-term sustainable growth. Experience with sales building, P&L statements, recruiting, and training. Grew store sales, delivering fast and friendly service, providing quality products, and promoting a clean, safe store environment. Coordinated employee scheduling to maximize service levels and minimize payroll.
Grocery/Produce Manager
Sam's ClubGrocery/Produce Manager
Oct. 2014 - Nov. 2015Wichita, Kansas
Membership/Member Service Manager
Sam's ClubMembership/Member Service Manager
May. 2014 - Apr. 2018Waterloo, Iowa AreaCoached and developed all associates to meet their career goals, assigned employees to specific duties to best meet the needs of the store. Advised merchandising and buying teams to on product assortment based on customer demographics/market. Maintained consistent visual displays and merchandising standards, examined merchandise to verify that it was correctly priced. and managed store operations, including recruiting and hire.
Membership Assistant
Sam's ClubMembership Assistant
May. 2014 - Apr. 2018Directly supervised a team of 5 hourly supervisors and 75 indirect reports. Assisted the Department Manager with supervisory duties: interviewed job candidates and made staffing decisions, measured performance; reviewed efficiency and completeness of tasks. Coached and developed all associates to meet their career goals, assigned employees to specific duties to best meet the needs of the store. Advised merchandising and buying teams to on product assortment based on customer demographics/market. Maintained consistent visual displays and merchandising standards, examined merchandise to verify that it was correctly priced. and managed store operations, including recruiting and hire. Handled internal investigations. Handled cash deposits frequently in excess of $50,000. Directly supervised a team of 2 hourly team lead supervisors and 20-25 associates. Designed merchandise layouts. Taught and trained associate's proper procedures and policies in food areas. Reordered inventory when it dropped below predetermined levels. Worked with assets to ensure food safety guidelines.
Manager in Training
Sam's ClubManager in Training
Jan. 2014 - Oct. 2014Wichita, Kansas

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Retail & Operations Leadership: Efficient Store Management
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