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Work Background
Holemp General Services IncHuman Resource and Project Manager
Apr. 2025Norzagaray, Central Luzon, Philippines
Online Food Vendors Marketing CooperativeHR and Compliance Manager
Jun. 2022 - Apr. 2025Taguig, National Capital Region, PhilippinesThis is for the function of People Systems and Internal Controls Manager This role is needed to oversee all human resources operations and ensure they’re aligned with our business goals, focusing on boosting individual values. I support the entire Cooperative Management Team to be efficient and capable in sustaining cooperative goals and needs by implementing structures and strategies. Also, I am responsible and key person for compliance and risk affairs of the cooperative.
My role is also accountable to: Act as HR business partner for the cooperative members, and its people-related strategies and
initiatives. Establish reference for career guidance and progression for employees.
Recommend new tools and apps for productivity and digitalization of transactional tasks / activities.
Lead and supervise the Member Experience roles who are involved in the Coop Membership Operations.
Provide counter perspective to poise leadership and management discussions and directions, and to probe ideas or possible risks
foodpandaHuman Resources Administrative Coordinator
Jul. 2021 - May. 2022Developed the over-all Human Resource Strategy for the Marketing Cooperative being established. Initiated and implemented the Knowledgebase and Digital Toolkit for the Working Team composed of 7 individuals. Reviewed and finalized the Cooperative Membership Acquisition and Application Processes. These span up to the endorsement of the full-pledge Cooperative Members' Business Account to the partner platform. Coordinated for the Office Set-up and Fit-out to where the Marketing Cooperative will hold office and establish as Official Business Address. Developed and collaborated with the IT Specialist for the initial Branding Collaterals of the Marketing Cooperative for its use in the presentations, official documents, certificates and materials. Supervised and lead the IT Specialist in the setup and implementation of the MS Office 365, Adobe Acrobat Sign, Oracle NetSuite, Social Media Account Mgt. and other systems for the utilization of the Working Team.
Prepared and completed the hiring and absorption of the Working Team as Employees of the Marketing Cooperative. This includes but not limited to the Job Offers, Job Descriptions, Employment Contract, Government Registration as Employer. Co-facilitated the Online Webinars of Pre-Membership Education Seminars and Membership/Subscription Agreement Discussions. Functioned as Immediate Authority for all matters on Coop Membership Operations. Partnered with the Finance Manager for the Bank Accounts setup, including Payroll Accounts, and Digital Wallet account for other Financial Transactions.
UnionBank of the PhilippinesSenior Benefits Officer
Nov. 2017 - Jun. 2021NCR - National Capital Region, PhilippinesManaged the administration of the Employee Benefits Programs. Provides support to the team, in lieu of the Team Head, for the day-to-day Service Delivery and Operations, and timely compliance to regulatory and governance requirements (i.e. BSP, Internal Audit, Risk Management Controls). Furthermore, identified as Subject Matter Expert/Contributor for the continuous migration and iteration of the processes and services to the HR Mobile Application, which include process re-engineering across all Benefit Programs, risk/controls validation and FTE impact analytics. This HR Mobile App has been recognized during the 2018 Stevie Awards, and cited as one of the significant innovations of the Bank's Digital Transformation (internationalbanker.com) Champions the adoption and maximized use of under utilized workstation tools and applications, through Microsoft Office 365. Even extended this advocacy to being a Microsoft Education Ambassador, certified to train and equip Public School Educators in applying and using the DepEd-ready Microsoft Applications.
Holcim East Asia Business Service Centre B.V. - Philippine ROHQChange Management Specialist
Jun. 2016 - Nov. 2017McKinley Hill, Taguig CityApply change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
Support the design, development, delivery and management of communications.
Identify potential people-side risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns.
Develop a set of actionable and targeted change management plans - including communication plan and training plan
Support the execution of plans by employee-facing managers and business leaders.
Identify resistance and performance gaps, and work to develop and implement corrective actions
Work with project teams to integrate change management activities into the overall project plan.
Work with different teams [like Communication, Training and HR] in the formulation of particular plans and activities to support project implementation.
Support and engage senior leaders [Stakeholders, Steering Workgroup]
Support organizational design and definition of roles and responsibilities
Evaluate and ensure user readiness of the Organization for a certain Project or Change Initiative
Define and measure success metrics and monitor change progress, through ITIL Change Management Methodology, with systems involving SAP HR, ServiceNow, Workday and Google Suite
Holcim East Asia Business Service Centre B.V. - Philippine ROHQProject Manager
Jun. 2014 - Jun. 2016Mckinley Hill, Taguig CityMy responsibilities includes, but not limited to:
- Operating projects following the Holcim Project Management Approach
- Manage, plan and execute Project Management Engagement activities to improve business process’s performance and to ensure the effective deployment of each business function to reach its’ project objective and mission
- Establish diligence in project activities and implementations by confirming necessary reviews and clearances from Legal, Internal Controls, OHS, IT and HR Policies
- Assessing the potential impact, risk and benefits of changes caused by the project
- Develop plans to implement change and coordinate work with technical groups to build, test, implement and even verify any affected KPIs of the group.
- Propose effective communication strategy for the project launch, progress and go-live
- Provide input, document requirements and support the design and delivery of training programs supporting the downstream impact in services. The systems involved are deployed via SAP Modules, i.e. SAP HR and SAP Finance
Holcim East Asia Business Service Centre B.V. - Philippine ROHQCompensation and Benefits Specialist - Business Service Center
Mar. 2013 - May. 2014Philippines- Completes and handles transactions for Healthcare Benefits processes in various systems and tracking tools. Provide functional support for resolution of employee problems, incidents, issues, requests and queries. - Liaise with Healthcare Claims Facility and HR Retained Organization, as required, to resolve requests/issues in a timely manner. - Owns knowledge expertise in related processes systems, from their documentation, implementation and escalation, as necessary Note: Company's entire healthcare benefit is self-administered.
Holcim PhilippinesCompensation and Benefits Specialist - Business Service Center
Mar. 2013 - May. 2014Philippines- Completes and handles transactions for Healthcare Benefits processes in various systems and tracking tools. Provide functional support for resolution of employee problems, incidents, issues, requests and queries. - Liaise with Healthcare Claims Facility and HR Retained Organization, as required, to resolve requests/issues in a timely manner. - Owns knowledge expertise in related processes systems, from their documentation, implementation and escalation, as necessary Note: Company's entire healthcare benefit is self-administered.
Accenture HR ServicesBenefits Analyst
Aug. 2011 - Feb. 2013Mandaluyong City, Philippines- Completes and handles transactions for Statutory, or Government-mandated Benefits processes in various systems and tracking tools. Provide functional support for resolution of employee problems, incidents, issues, requests and queries. - Liaise with other 3rd party (government offices), or other HR Service Line as required to resolve requests/issues in a timely manner. - Owns knowledge expertise in all processes and related systems in order to effectively perform their responsibilities.
Accenture HR ServicesVendor Training Primary Coordinator
Apr. 2009 - Jul. 2011Mandaluyong City, PhilippinesOn Vendor Training Management: ensures that all external training requests are acknowledge and delivered. Role scopes from training provider accreditation, participant enrollment and payment prompting other functional groups. Proper charging and required approvals are verified with the requesting project as well as with the training provider. Liaising among the training providers, the requesting project and procurement. Recently, active participation in discussions with different training vendors for ad-hoc training requirements was also covered.
For Training Bond Administration: timely preparation of the required Training Agreement to participants in compliance to appropriate Company Policy. For trainings conducted outside the country, computations for the actual amount covered by the Training Agreement are verified against Global-related Policy. Actual administration and monitoring has been covered to ensure compliance to the mentioned policies With regards to Training Operation Support for Certifications-related Activities: end-to-end support for Reviews, Preparation Activities for certifications required as additional credential of employees
On top of it all, Vendor and Certifications Subject Matter Expert: coordinates 3 team members in the delivery of the above similar deliverables, and ensuring timelines are met and process improvement are implemented.
Accenture Business Shared ServicesVendor Training Primary Coordinator
Apr. 2009 - Jul. 2011Mandaluyong City, PhilippinesOn Vendor Training Management: ensures that all external training requests are acknowledge and delivered. Role scopes from training provider accreditation, participant enrollment and payment prompting other functional groups. Proper charging and required approvals are verified with the requesting project as well as with the training provider. Liaising among the training providers, the requesting project and procurement. Recently, active participation in discussions with different training vendors for ad-hoc training requirements was also covered. For Training Bond Administration: timely preparation of the required Training Agreement to participants in compliance to appropriate Company Policy. For trainings conducted outside the country, computations for the actual amount covered by the Training Agreement are verified against Global-related Policy. Actual administration and monitoring has been covered to ensure compliance to the mentioned policies With regards to Training Operation Support for Certifications-related Activities: end-to-end support for Reviews, Preparation Activities for certifications required as additional credential of employees On top of it all, Vendor and Certifications Subject Matter Expert: coordinates 3 team members in the delivery of the above similar deliverables, and ensuring timelines are met and process improvement are implemented.
Accenture HR ServicesSenior Assistant - Executive Recruitment
Sep. 2007 - Apr. 2009PhilippinesOperational support for Candidate Management and Pre-employment Requirements for Executive hiring for Technology, Support and Services Workforces.
Reports generation/ metrics tracking for the Team’s compliance on Recruitment Database and Candidate Operational tasks (interview arrangements and documentations, etc.)
AccentureSenior Assistant - Executive Recruitment
Sep. 2007 - Apr. 2009PhilippinesOperational support for Candidate Management and Pre-employment Requirements for Executive hiring for Technology, Support and Services Workforces. Reports generation/ metrics tracking for the Team’s compliance on Recruitment Database and Candidate Operational tasks (interview arrangements and documentations, etc.)
The Medical CityHR Assistant
Jan. 2007 - Jul. 2007PhilippinesEnd-to-end recuritment for diagnostic and administrative roles. Intiated and alleviated additional sourcing channels for candidates.
Improved documentation process steps to expedite selection and hiring process
One Global Contact CenterRecruitment Assistant
Jan. 2006 - Dec. 2006PhilippinesResponsible for sourcing candidates for Outbound Voice, Technical and Support-function Roles
Organized job fairs to augment candidate and hire pool
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