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Work Background
Consultant
Cicero®Consultant
Jun. 2024 - Jul. 2024Salt Lake City, Utah, United StatesHealthcare specialist for a due diligence M&A project analyzing a pharmacy benefit management company
Strategy Program Manager
MedicaStrategy Program Manager
Dec. 2017 - Feb. 2024Greater Minneapolis-St. Paul Area• Worked with senior leadership and internal audit to develop and implement formal enterprise risk management (ERM) strategy and process over 18 months. • Designed, vetted, and populated competitive intelligence reports focusing on financial performance. • Launched a cross-functional competitive intelligence team to inform business units of current and potential competitor and partner strategies. • Enhanced strategic planning process by detailing the competitive landscape of each business. • Scoped and vetted opportunities for acquisition and partnership. • Modeled the extent to which top risks could stress the organization financially. • Wrote strategic white papers on industry developments (e.g., short-term, limited duration insurance). • Developed private equity investment strategy. • Developed initial strategic position documents for emerging technologies (e.g., blockchain) and competitors (e.g., Bright Health). • Created internal staffing benchmarks for new growth areas. • Created, assembled, and vetted financial and audit-related reports to the Board of Directors.
Finance Consultant, Special Projects
MedicaFinance Consultant, Special Projects
Jul. 2017 - Dec. 2017Greater Minneapolis-St. Paul Area• Developed and implemented formal enterprise risk management (ERM) strategy and process. • Created customer (member) satisfaction metrics used for executives' long-term incentive plans. • Performed financial due diligence on merger & acquisition targets worth >$10M. • Redesigned monthly financial and actuarial board and executive reporting packages. • Developed new market competitive analysis tools and reporting.
Associate Director, Corporate Strategy
Optum, a UnitedHealth Group companyAssociate Director, Corporate Strategy
Feb. 2016 - Jun. 2017Greater Minneapolis-St. Paul Area• Directed long-range strategic planning for 3 business units with annual revenues between $7B and $60B. • Proposed $100M+ mergers and acquisitions, partnerships, and business development strategies. • Produced competitive analysis for CEO and business leads on industry players and non-traditional entrants. • Conducted market analysis for tactical entry strategies of local care delivery for $3B revenue opportunity. • Coordinated strategic messaging as the cross-functional team leader for 3-day investor conference (that a Mizuho Securities analyst called “compelling”) which resulted in a 4% jump in stock price. • Developed business strategy to wind down underperforming unit, selling international units, reducing headcount by 20%, increasing revenue by 30% and operating income by 9x (14 points). • Conducted business process improvement analysis to reduce operating cost run rate by $500M. • Standardized and automated processes for gathering competitive intelligence. • Introduced to board of directors a proposed reinventing of U.S. healthcare transactions with Optum as a clinical and claims gateway, potentially reducing waste from payer-provider frictions by $1.2T • Performed data analysis on healthcare markets to assess trends and propose strategic posturing. • Conducted business analysis on potential partnerships to recommend actions to C-suite executives. • Acted as culture ambassador for team, promoting and distilling corporate parent culture and ethics.
Research Faculty
University of MinnesotaResearch Faculty
Aug. 2013 - Aug. 2015Greater Minneapolis-St. Paul AreaFocus on competitive advantage, trust, strategic alliances, networks, and social entrepreneurship. • “The Learning Processes of Trust and Distrust” (with Nile W. Hatch). Working paper. • “When Does Competitive Advantage Improve Customer Welfare?” (with Nile W. Hatch); presented at 2015 Academy of Management International Conference, Vancouver. • “How Much Does This CEO Matter, Really? Really?” (with Mark H. Hansen); presented at 2013 Strategic Management Society International Conference, Atlanta. • BYU Management Society, Minnesota Chapter invited presentation on trust and trustworthiness, 2015.
Graduate Research Assistant
Brigham Young UniversityGraduate Research Assistant
Aug. 2011 - Dec. 2013Provo, Utah AreaStudied how entrepreneurial innovation impacts social welfare, how CEOs impact firm performance through strategic actions, and how individuals can increase their creative output. • Partnered with Credit Suisse and Jeff Dyer to create “World’s Most Innovative Companies” 2013 list for Forbes Inc. http://www.forbes.com/innovative-companies/list/ • Managed Clay Christensen, Jeff Dyer, and Hal Gregersen’s Forbes Inc. survey of world’s most innovative CEOs for Bruce Upbin. • Partnered with Innosight, Clay Christensen’s innovation consulting company, to identify CEO qualities that make managers innovative. • Managed website and social media for Clay Christensen and Jeff Dyer’s Innovator’s DNA, published by Harvard Business Review Press. http://innovatorsdna.com/ • Led industry analysis and research for Jeff Dyer and Nathan Furr’s “The Innovator’s Method,” published by Harvard Business Review Press. • “Do CEOs Affect Firm Performance? How Can We Really Tell?” (with Mark H. Hansen and Lee T. Perry); presented at The University of Utah's Human Capital Conference 2013. • “Steadying the Ship vs. Charting a New Course: A Bayesian Analysis of a Change in CEO” (with Mark H. Hansen and Lee T. Perry); presented at 2012 Strategic Management Society International Conference, Prague.
MBA student, strategy emphasis
Brigham Young UniversityMBA student, strategy emphasis
Aug. 2011 - Apr. 2013Provo, Utah AreaDean's scholarship recipient VP of Academic Affairs for Pre-doctoral Student Organization Adobe Web Analytics Competition solo finalist Human Resource competition second place Marketing simulation competition first place
Author
Self-publishedAuthor
May. 2011 - Dec. 2015I have published a memoir about my missionary service, completed several children's stories and am currently working on my first novel. http://www.lulu.com/shop/chad-howland/my-mission/paperback/product-22366039.html
Founder, CEO
1GetOnlineFounder, CEO
Jan. 2011 - Aug. 2011Provo, Utah AreaEducated small business owners about low-cost, high-return marketing practices. • Increased top-line growth for small businesses by average of 18% through new web sales.
CFO and Strategy Consultant
Howland VenturesCFO and Strategy Consultant
Jan. 2010• Investments in Q4 2024 and Q1 2025 averaging well over 5% compounding returns on entire portfolio per business day (nearing 30% returns weekly). • Increased top-line growth for small businesses by an average of 18% through strategic planning, innovation consulting, and long-term resource allocation decisions. • Increased client profits with start-ups by an average of 23% with low-cost, high-impact strategy. • Averaged 130% ROI on new business channels for clients. • Forbes: Partnered with Harvard, Wharton, MIT, INSEAD, and Brigham Young University professors to create “World’s Most Innovative Companies” 2013 list http://www.forbes.com/innovative-companies/list/ • Credit Suisse: Partnered in metric creation to assess performance of all publicly-traded companies. • Harvard Business Review Press: Collaborated with professors from INSEAD, Washington University in St. Louis, and Brigham Young University to conduct industry analysis and research for The Innovator’s Method. • Innosight: Partnered to survey Fortune 500 CEOS to identify metrics that make managers innovative. • Conducted follow-up research for assessments & trainings for Innosight, published in Forbes, Inc. http://www.forbes.com/sites/innovatorsdna/2013/08/14/the-secret-to-unleashing-genius/
VP of strategy and marketing
Element SEOVP of strategy and marketing
Apr. 2008 - Jul. 2010Provo, Utah AreaStrategic planning, management, and operations for multinational technological services firm. • Managed marketing strategy on 300 campaigns, including services for search engine optimization, pay per click, social media, and conversion rate optimization. • Managed hundreds of Google AdWords campaigns from $100-$30,000/month. • Achieved #1 Google rankings for highest traffic keywords in 350 competitive markets through online marketing and search engine optimization. • Led 30+ clients from offline-only to online leaders in markets as diverse as dental offices and tapestry sales. • Averaged 270% ROI on internal marketing projects. • Increased average project profit 14% by reducing completion times 55% through creation of proprietary project management software. • Increased sales 40% through improved sales processes, incentive programs, reporting, and trainings. • Created 5x initial cash flow over core service by introducing consulting as a service. • Increased IT team output 30% while decreasing labor costs by 43%.
Intern
The Corporation of the Presiding BishopIntern
May. 2007 - May. 2008Greater Salt Lake City AreaConstruction management project team member working in development, construction, and close-out of projects worth up to $2 million Personally oversaw project development and construction of projects worth up to $150K Wrote project contracts & close-out documents and recorded & reported project progress
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