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Work Background
Defense Intelligence AgencyHR Liaison
Apr. 2024United States, Washingtonbusiness operations, including personnel actions, payroll, performance management, and workforce planning.
- Supported pipeline and staffing operations, maintaining hiring fill rates above 87% and ensuring billet alignment accuracy over 95%.
- Generated data-driven reports and insights for senior leadership to identify operational gaps, recommend improvements, and guide strategic planning.
- Managed forecasting and capacity planning efforts for personnel resourcing and billet accountability.
- Acted as task manager for tasking system, optimizing workflows, ensuring deadlines were met, and increasing operational efficiency across 600+ personnel.
- Developed and delivered briefings and reports to senior leadership, driving informed decision-making and operational enhancements.
- Coordinated cross-functional collaboration with six agencies in strengthening organizational effectiveness.
Key Achievements:
- Achieved 97% accuracy in updating workforce charts and CTO documentation.
- Streamlined task management processes across three divisions, ensuring timely and complete reporting.
- Enhanced data accuracy and reporting standards for leadership forecasting.
Humphrey ManagementAssistant Property Manager
Dec. 2022 - Apr. 2024United States, HyattsvilleManaged budgets, accounts, and reporting on rent collections, tenant occupancy, and financial planning.
- Conducted market analysis and developed outreach materials to attract and retain residents.
- Handled contract and compliance processes, ensuring adherence to Tax Credit Guidelines.
- Generated and distributed operational reports to support leadership decision-making.
South Moon UnderStore Lead
Aug. 2021 - Jun. 2022United States, WashingtonSupported sales operations, order tracking, and payment processing.
- Applied Excel-based tracking to analyze budgets, profit margins, and sales performance.
- Collaborated with cross-functional teams to improve inventory and customer engagement.
- Maintained strong customer relationships, boosting retention and satisfaction
Banana RepublicAssistant Manager
Sep. 2017 - Jan. 2021Oxon Hill, Maryland, United States
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