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Network Power<100 people
Roles
💸50%
Marketing
🗿50%
HR
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Work Background
Town of Henrietta NYAssessment Clerk
Jul. 2023Henrietta, New York, United StatesAs an Assessment Clerk for the Town of Henrietta, I manage and maintain critical property assessment data, ensuring compliance with state and local regulations. I serve as a first point of contact for residents, helping them understand assessments, exemptions, and grievance procedures with professionalism and clarity.
Supported the Assessor’s Office in preparing accurate and timely annual assessment and tax rolls.
Partnered across departments to align assessment data with building permits and zoning updates, improving efficiency and accuracy.
Led efforts in digitizing paper assessment records, modernizing office operations.
Recognized for exceptional customer service and ability to explain complex property policies in plain language.
Lanovara Specialty Foods Associate Buyer / Delivery Coordinator
Jun. 2019 - Jul. 2023Henrietta, New York, United States• Managed purchasing and vendor relationships for fresh bakery products, ensuring timely orders and cost control. • Coordinated daily deliveries and logistics, aligning vendor schedules with customer needs. • Monitored inventory levels to minimize waste while meeting demand, enhancing product freshness. • Processed invoices and purchase orders with meticulous attention to detail, improving operational efficiency.
Lanovara Specialty FoodsAssociate Buyer / Delivery Coordinator
Jun. 2019 - Jul. 2023Henrietta, New York, United States• Managed purchasing and vendor relationships for fresh bakery products, ensuring timely orders and cost control. • Coordinated daily deliveries and logistics, aligning vendor schedules with customer needs. • Monitored inventory levels to minimize waste while meeting demand, enhancing product freshness. • Processed invoices and purchase orders with meticulous attention to detail, improving operational efficiency.
Sears Authorized Hometown Stores, LLCRetail Salesperson
Jul. 2016 - Jul. 2019Penfield, NY• Assisted customers in selecting major appliances and home products, enhancing their shopping experience with expert product knowledge. • Generated accurate sales invoices and delivery orders, ensuring seamless scheduling and fulfillment processes. • Coordinated timely appliance deliveries and installations, collaborating with logistics teams to optimize service efficiency. • Consistently exceeded monthly sales targets through proactive engagement and follow-up, contributing to overall store performance.
Sears Authorized Hometown Stores, LLCCustomer Service Sales Specialist
Jul. 2016Penfield, NY
Leclair Korona Giordano Cole LLCFront Desk Receptionist
Mar. 2015 - Jun. 2016Rochester, New York Area• Managed incoming phone calls for a team of eight attorneys and four administrative staff, ensuring efficient communication. • Organized and distributed mail, maintaining a streamlined workflow for legal documentation. • Assisted in trial preparation by producing copies of legal documents, contributing to successful case management.
JM AdjustmentsFIELD AGENT/NOTARY PUBLIC,
Feb. 2015 - Apr. 2018Work form Home• Delivered confidential documents for multiple lending institutions, ensuring timely and secure handling. • Notarized loan modifications, facilitating smooth transactions between clients and lenders. • Completed required online training to stay updated on industry standards and best practices.
JOHN M. SCATIGNO. ESQFRONT DESK RECEPTIONIST/LEGAL ASSISTANT,
Sep. 2013 - Mar. 2015Rochester, New York Area• Produced legal documents such as petitions, deeds, matrimonial proceedings, wills and
contracts.
• Assisted in creating real estate closing documents, including contracts and closing
statements.
• Scheduled client appointments. • Filed court documents with county and court clerks.
• Managed accounts and records with confidentiality and discretion.
• Created, indexed and maintained client files.
• Answered and directed incoming phone calls for attorney.
Ruby-Gordon HomeAdministrative Assistant
Jun. 2012 - Dec. 2013Rochester, New York Area• Supported management through risk identification, control testing and process improvement
procedures.
• Analyzed and reviewed cost reports and communicated results.
• Managed day to day development issues.
• Maintained up to date knowledge of product and service changes.
• Effective liaison between customers and internal departments.
• Assisted at store level completing customer orders in an accurate and timely manner.
• Trained staff as needed on operating procedures and company services
Ruby-Gordon HomeSales Associate
Dec. 2010 - Jun. 2012Rochester, New York Area
Raymour & Flanigan Furniture and MattressesSales Manager
Feb. 2006 - Dec. 2010Canandaigua, New York, United States• Directed daily sales operations, leading a team of sales associates to consistently exceed revenue targets. • Trained staff on product knowledge and customer service, enhancing team performance and closing ratios. • Analyzed sales metrics to implement strategies that improved conversion rates and customer retention. • Collaborated with leadership on merchandising displays that increased customer engagement and sales.
Raymour & Flanigan Furniture and MattressesCustomer Service Manager
May. 2003 - Feb. 2006Canandaigua, New York, United States• Supervised and trained a team of customer service associates, enhancing service standards and performance. • Resolved escalated customer concerns, ensuring positive outcomes and fostering brand loyalty. • Implemented process improvements that reduced service complaints by 30% and improved response times. • Collaborated with sales and delivery teams to coordinate special orders, ensuring accuracy and timely fulfillment.
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