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The Walt Disney CompanySenior Product Manager - Strategic Growth Initiatives
Jun. 2022Where do I fall: Walt Disney Company -> Disney Experiences -> Disney Experiences Technology & Digital supporting Disney Cruise Line & Aulani on the Connected Experiences/ Strategic Growth Initiative team Product Owner of: DisneyBand+, Youth Activities for DCL & Aulani, & 2 other confidential products 🤫 Achievement: Successfully implemented the end-to-end Guest experience for Disney Cruise Line's DisneyBand+ from e-commerce purchase flows in web and app to the shipboard experience and every touchpoint in between. What does that entail? - Lead cross-functional teams of designers, engineers, and marketers in all phases of product development, from ideation to execution, ensuring alignment with business objectives and brand standards.
- Developing and executing comprehensive product strategies, including feature prioritization, roadmap planning, and go-to-market strategies, resulting in increased user engagement and revenue growth.
- Defining product vision, goals, and success metrics, regularly tracking and communicating progress to executive leadership and key stakeholders.
- Provide oversight of the product lifecycle, including product enhancements, feature updates, and bug fixes, ensuring timely delivery and continuous improvement based on user feedback and data analytics.
- Continuously champion a Guest-centric approach by soliciting feedback through Guest testing, and surveys, driving product improvements and Guest satisfaction.
The Walt Disney CompanyProduct Manager
Sep. 2021 - Jun. 2022Disney Cruise Line | Digital Experiences (Connected Experiences)
Lowe's Companies, Inc.Associate Product Manager
Jun. 2020 - Sep. 2021Mooresville, North Carolina, United States
The Walt Disney CompanyDigital Product Analyst
Nov. 2019 - Apr. 2020Orlando, Florida, United States
Universal Orlando ResortSenior Product Manager, Digital & Experience Product Development
Nov. 2018 - Oct. 2019Orlando, Florida AreaThe Digital and Experience Product Development team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Parks & Resorts. As a Senior Product Manager, the primary function of this role is to manage new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation for all e-commerce touch points.
Universal Orlando ResortProduct Manager
Aug. 2016 - Nov. 2018Orlando, Florida Area
Universal Orlando ResortSales Representative
Jan. 2016 - Aug. 2016
Universal Orlando ResortEvent Sales Coordinator
May. 2014 - Dec. 2015
Universal Orlando ResortSeasonal Entrance Operation Supervisor
Jan. 2013 - Jun. 2013
Universal Orlando ResortGuest Services Senior Coordinator
Mar. 2010 - May. 2014
Century 22 MarketingAdministrative Support Manager
Jan. 2009 - Nov. 2009Orlando, Florida Area
Walt Disney WorldData Collections Specialist Internship
May. 2008 - Apr. 2009Orlando, Florida Area
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