Nichole Mattes

Freelancer

Blog ManagerCopywritingProject CoordinatorExecutive AssistantPersonal AssistantAdministrative AssistantAssistantCustomer Care SpecialistCustomer ServiceCRM managerFounderStreamerEvent ProducerDigital Ads ManagerEmail Marketing ManagerContent Manager📝 Influencer or BloggerMarketingStartup Founder

I’ve worn many hats. Virtual Assistant, media planner, scheduler, project manager, and CRM support. While it’s hard to fit my work into one title, what ties it all together is my passion for supporting individuals and companies. Helping people stay organized, visible, and efficient is my bread and butter. What I Do ⬩ Social Media: Scheduling, branded graphics & templates in Canva + Adobe Photoshop (PSD), campaign calendars ⬩ Project Planning: Task & campaign organization in Trello, smooth campaign launches ⬩ Admin & CRM: Calendar scheduling (Calendly), pipeline updates (Pipedrive), inbox support ⬩ E-Commerce: Product listings, updates, and shop maintenance in Shopify ⬩ Automation: Light Zapier workflows to connect tools & save time ⬩ Research: Market, competitor & lead research to support growth Tools I Use: Shopify | Canva | Adobe Photoshop | Buffer | Trello | Pipedrive | Calendly | Zapier | Discord | Slack

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Work Background

Founder

Oct. 2023Concord, North Carolina, United StatesAs the founder of Vee.Lol, I built and scaled a growing merch company serving over 50 VTubers. I designed and managed secure ecommerce storefronts using Shopify and Stripe, ensuring reliable operations and safe customer transactions. My role included coordinating vendor relationships, overseeing product fulfillment, managing inventory, and handling customer support with a strong focus on communication and brand consistency. I led digital marketing efforts and product launches across platforms, created operational workflows to support smooth scaling, and prioritized data safety and system integrity in every aspect of the business. This experience demanded constant adaptation and growth across creative, technical, and logistical challenges, all of which I navigated with self direction and problem solving at the core.

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Personal Pitch

Project Planning: Task & Campaign Mastery

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