The Home DepotFront End Associate
Mar. 2021 - Apr. 2022Enfield, Connecticut, United StatesAs a Front End Associate at Home Depot, I provided exceptional customer service and efficiently managed front-end operations. Key responsibilities included: - Delivering excellent customer service and assisting with inquiries - Handling conflict de-escalation effectively, including situations involving forklift operations - Processing transactions accurately and maintaining a balanced cash drawer - Collaborating with team members to ensure a smooth and efficient checkout process - Maintaining a clean and organized work area to enhance the shopping experience This role refined my skills in customer service and conflict resolution, contributing to a positive shopping environment for all customers