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Work Background
CSSCLocal Sports Executive
Jan. 2025 - Oct. 2025High Wycombe, England, United Kingdom• Strategic lead for the internal introduction and development of 112 previously autonomous volunteer-led sport clubs in to a centralised management structure.
• Developed new funding structures and volunteer strategies to align with broader organisational goals. • Managed annual grant budget in excess of £190k.
• Oversaw the governance and daily operations of clubs and ensured effective leadership structures were in place to strengthen long-term sustainability.
• Reviewed and created new policies, risk mitigation processes, and volunteer training programmes to ensure legal and ethical compliance.
CSSCVolunteer Delivery Team Leader
Oct. 2022 - Jan. 2025High Wycombe, England, United Kingdom• Project lead for the successful development and delivery of three critical online systems - Events Management, Learning Management, and Risk - streamlining internal processes and ensuring scalable support infrastructure.
• Responsible for the development and management of the London Region programme and budget to deliver a varied and effective range of events and offers.
• Line managed the team supporting day-to-day management and troubleshooting for internal volunteer and customer support functions.
• Managed a team of 40 volunteers that organised and ran sport and leisure activities across London.
• Improved team efficiency through targeted mentorship and process improvement initiatives.
CSSCNational Events Development Coordinator
Sep. 2020 - Dec. 2022High Wycombe, England, United Kingdom• Managed the coordination and delivery of multiple successful high-profile flagship events.
• Developed strong partnerships with key stakeholders and vendors, improving negotiation outcomes and service quality.
CSSC Sports & LeisureNational Events Development Coordinator
Sep. 2020 - Dec. 2022High Wycombe, England, United Kingdom• Managed the coordination and delivery of multiple successful high-profile flagship events. • Developed strong partnerships with key stakeholders and vendors, improving negotiation outcomes and service quality.
CSSCEvents Coordinator
Mar. 2014 - Sep. 2020High Wycombe, England, United Kingdom• Initiated the National Taster Day project, resulting in over 500 unique member opportunities annually and a 96% customer satisfaction rate.
• Supported over 100 volunteers with the day-to-day management of the National and Regional sports programme.
• Implemented new feedback system with actionable insights, increasing customer satisfaction over the following year.
CSSC Sports & LeisureEvents Coordinator
Mar. 2014 - Sep. 2020High Wycombe, England, United Kingdom• Initiated the National Taster Day project, resulting in over 500 unique member opportunities annually and a 96% customer satisfaction rate. • Supported over 100 volunteers with the day-to-day management of the National and Regional sports programme. • Implemented new feedback system with actionable insights, increasing customer satisfaction over the following year.
Crowne Plaza MarlowMeeting & events coordinator
Feb. 2012 - Mar. 2014Marlow, BuckinghamshireMy main role is to deal with enquiries for all meetings, events and private functions. To convert enquiries, writing proposals and function schedules to ensure maximization of the hotels facilities. Ensure budgeted figures are achieved/ exceeded
Crowne Plaza MarlowReceptionist
Jun. 2011 - Feb. 2012Marlow, BuckinghamshireProviding exceptional reception service to all guests of the hotel, ensuring hotel quality standards are maintained whilst achieving maximum revenue and guest satisfaction
Bucks Students' UnionStudent Activities Assistant
Aug. 2010 - Jun. 2011High Wycombe, BuckinghamshireBudget Keeping, Administration, In charge of marketing and promotion of recreational activities and sports. Liaising with tutors and a range of consumers to make sure activities organised run smoothly. Event planning and decorating.
Bucks Students' UnionStudent Activities Assistant
Aug. 2010 - Jun. 2011High Wycombe, BuckinghamshireBudget Keeping, Administration, In charge of marketing and promotion of recreational activities and sports. Liaising with tutors and a range of consumers to make sure activities organised run smoothly. Event planning and decorating.
Buckinghamshire New UniversityStudent Ambassador, Bucks Buddy, Head Fresher Helper
Sep. 2008 - Jun. 2010High Wycombe, BuckinghamshireHad to enquire and research about many topics, problem solving, team work, communicate effectively, flexible and adaptable, Rota planning Open days, Football Summer Camp , general promotion of the university
Pets at HomeTeam Member
May. 2006 - Jun. 2011South Ruislip, MiddlesexDelivering excellent customer service and building a rapport to establish requirements. Proven experience of working well within a team and a desire to work and thrive within a fast-paced retail environment.
MY Fire LtdAdministrative Assistant
Sep. 2004 - Sep. 2007Ruislip, MiddlesexUpdated and entered data as well as organise and filed company paperwork.
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