Private Ownership ResortsConsultant
Jan. 2020 - Dec. 2021https://www.thefourseasonswisconsin.com/
https://www.pinemountainresort.com/
Retained to streamline operations of two resort properties with a focus on improving resort activities (golf and skiing), customer service, guest satisfaction, and food & beverage volume. Challenged to build sales for shoulder months and maintain off seasons profitability.