Lauren English

Operations Leader | Streamlined Processes & Reporting Dashboards

Data EntryTranslatorCopywritingAssistantFinanceHRSales & BizDevBusiness OwnerStartup Founder

Do you feel like your business is drowning in messy data, inefficient processes, or team bottlenecks? I help leaders cut through the chaos with clear reporting, streamlined operations, and scalable workflows that free up time and improve decision-making. With 14+ years of cross-functional leadership experience in Finance, Sales Ops, and Business Technology, I’ve: -Managed onshore and offshore teams to clear backlogs of 6,000+ records -Built Excel and Power BI dashboards executives rely on for million-dollar forecasts -Improved e-commerce workflows for Shopify/Etsy sellers using Printful and BookVault integrations -Partnered with leadership teams to implement reporting, automation, and scalable processes that actually stick What I can do for you: -Build & automate reports in Excel / Power BI -Streamline your processes & workflows -Provide Fractional Operations Management (part-time leadership without the full-time cost) -Support Shopify/Etsy operations — product setup, optimization, Printful integrations ✅ I can start with a one-time audit or ongoing ops support depending on your needs. Let’s simplify your operations so you can focus on growth.

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Work Background

Owner

English & Ink LLCOwner

May. 2025Beachwood, NJ• Managed all aspects of an online store, including product sourcing, inventory management, marketing, and customer service • Spearheaded the implementation of an AI-driven personalization engine, resulting in a 35% increase in average order value and a 28% improvement in customer retention rates across all digital platforms. • Conducted thorough market research and trend analysis to generate the design and development

Senior Director of Sales Operations

Trinity SolarSenior Director of Sales Operations

Jan. 2022• Directed multi-departmental operations impacting 60+ domestic and offshore employees, aligning sales ops, finance, and partner management to corporate strategy. • Oversaw digital transformation of internal systems, reducing project completion times by 40% and improving operational agility.

Owner

Bindings, LLCOwner

Aug. 2018 - May. 2021Freehold, New JerseyBindings is a mobile app available now in both the Google Play store and the Appstore. As a worldwide collection of book clubs, we will match you to a group that best fits your personality and needs. Download today to start connecting!

Internship

United Cerebral PalsyInternship

Sep. 2013 - May. 2014

Student Ambassador

The Alliance for Global EducationStudent Ambassador

Aug. 2013 - May. 2014

Director of Partner Solutions

Trinity SolarDirector of Partner Solutions

May. 2011 - Jan. 2022• Scaled partner operations team from 10 to 25 to meet 160% growth in volume, while managing $7M+ in weekly invoicing. • Reduced project timelines by 30% through process reengineering and tech integration.

Receptionist

Arcadia UniversityReceptionist

Sep. 2010 - May. 2014

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