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Work Background
SERVPRO Team ShawOnboarding and Enablement Lead
Aug. 2025I’m thrilled to share that I have stepped into a new role as Onboarding & Enablement Lead with Servpro Team Shaw!
In this position, I’ll be designing and delivering engaging onboarding programs, building resources and learning opportunities, and ensuring our new hires have the tools, knowledge, and support they need to succeed from day one. I’m excited to collaborate across teams to create an employee experience that fosters connection, readiness, and long-term growth.
A huge thank you to my colleagues and leaders who have supported me in my journey from Executive Administrator to this new chapter. I look forward to continuing to grow, contribute, and help others thrive in their roles.
SERVPRO Team ShawExecutive Administrator
Nov. 2024 - Aug. 2025As an Executive Administrator, I specialize in streamlining operations, supporting leadership, and driving efficiency within a fast-paced, scaling organization. With expertise in building and refining internal processes, I ensure leadership teams can focus on strategic growth while the company runs seamlessly behind the scenes. Key Responsibilities and Contributions: - Process Development: Designed and implemented internal systems to enhance efficiency, including: - Comprehensive asset auditing to improve inventory accuracy and accountability. - Streamlined KPI reporting, delivering actionable insights for leadership. - Simplified commission report distribution, improving transparency and accuracy for sales teams. - Leadership Support: Provide high-level administrative support, including calendar management, meeting coordination, and communication handling, while ensuring executive priorities are met. - Cross-Department Coordination: Act as a liaison to align efforts between teams, ensuring seamless communication and collaboration across multiple departments and locations. - Event Management: Successfully plan and execute company-wide events, including team-building activities, holiday celebrations, and executive retreats. Achievements:
- Established a standardized asset auditing process, reducing inventory discrepancies by 40%. - Spearheaded the development of a KPI distribution, reducing reporting time by 50% and enhancing decision-making. - Streamlined operational workflows, creating consistency and alignment as the company scaled rapidly. I am passionate about creating systems that foster organization, efficiency, and collaboration. My goal is to act as a strategic partner to leadership, empowering teams and driving projects that contribute to organizational success. Let's connect to discuss how I can bring value through my experience and dedication.
Stoa National Speech and Debate LeagueEditor
Jun. 2020 - Dec. 2022United StatesWork with editorial committee on monthly publications; Liaise between other committee chairs and communications committee;
Responsible for entire brand overhaul through graphic design.
Fortify Speech and Debate ClubExecutive Assistant
Jun. 2018 - Dec. 2022Flower Mound, Texas, United StatesStarted a new club with only three members, but grew to 100 members through strategic marketing campaign; Full administration duties;
Assisted Tournament Director to run successful tournaments on a national level.
August AcademyCEO and Founder
Aug. 2009 - Nov. 2024Highland Village, Texas, United StatesSuccessfully managed and streamlined administrative processes, coordinated schedules, and maintained comprehensive records, ensuring smooth operations and adherence to educational standards;
Led a diverse team of educators, providing guidance, training, and support to enhance their performance and professional growth, resulting in a collaborative and high-performing educational environment;
oversaw the development and implementation of new educational programs and initiatives, effectively managing budgets, timelines, and resources to achieve the school's strategic goals and improve student outcomes.
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