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Work Background
USPSFirewall Engineer
Mar. 2023 - Apr. 2025Network firewall engineer for government agency with one of the largest networks in the world. Provided Senior support in managing, configuring and monitoring Cisco ASA firewalls. Responded to change requests through established ITIL process using Service-Now tracking system and Tufin Orchestration Firewall Management System. Engaged resources from other technical groups, vendors, internal and external customers to provide solutions to ongoing security issues.
ATOS, NANetwork Security Engineer
Dec. 2015 - Oct. 2021Network Security Engineer for a Global, high profile Entertainment Company in a fast-paced, constantly changing and demanding environment. Supported Palo Alto, Juniper SRX, Cisco ASA and Check Point firewalls, Space and Panorama firewall management servers, and Cisco VPNs and F5 Load balancers. The deployed firewalls, load balancers and VPN devices used several features across multiple platforms of equipment. Reviewed and analyzed Cisco routers and switches in support of the Security Environment. Support included implementation, maintenance, troubleshooting and upgrading of all four firewall types, and Space management server; maintenance and troubleshooting of Panorama management server, Cisco VPNs and F5 Load Balancers. Audit and remediate Palo Alto, Juniper SRX, Cisco ASA, and Check Point firewalls to meet Minimum Security Baseline. Responded to change requests through established ITIL process using Service-Now tracking system. Engage resources from other technical groups, vendors, internal and external customers to build consensus among experts as to plan of action. Met or exceeded existing SLA standards to achieve outstanding customer support experience.
HarrisNetwork Planning Engineer
Oct. 2006 - Dec. 2015Evaluated customer requirements and translated into technical requirements. Conducted network architecture design, feasibility and modeling studies. Prepared the analysis of the short-term and long-term capacity needs for switching, routing transmission and signaling. Set new standards for the Engineering group in developing transition documentation and delivering hand off materials to customer group. Provided Tier 3 engineering support and troubleshooting for network operations personnel, customers, and engineering colleagues. Architected the WAN Optimization solution for large cruise ship company that include both terrestrial and broadband segments. Architected the migration of a production network from a single thread, multiple single-point-of-failure terrestrial network to a robust, fully redundant network. Implementation and configuration occurred with total down time of 8 hours over the six-month roll out period. Provided Tier 3 engineering support and troubleshooting for network operations personnel, customers, and engineering colleagues. Worked closely with Government customers to ensure that the IT Security Solutions are defined and implemented in a way that will allow for the government acceptance for accreditation. Met or exceeded existing SLA standards to achieve outstanding customer support experience.
DynCorp InternationalInformation Technology Security Engineer
Apr. 2005 - Oct. 2006Evaluated current network & network security architectures for large, international government contractor supporting the US State Department. Responsible for evaluating and recommending security solutions including firewalls, IPS, IDS, VA assessment, Host-Based IDS, Log management and Security Events Management systems to address security requirements, and maintain compatibility among solutions. Prepared and maintained IT Security Standard Operating Procedures (SOPs), coordinate, support and mentor IT Operations department; assist the team in all trouble-shooting of LAN/WAN connectivity problems. Met or exceeded existing SLA standards to achieve outstanding customer support experience.
Brevard County School SystemsNetwork Administrator
Jan. 2005 - Apr. 2005Provided desktop and network support for Brevard County K-12 schools.
BAE SystemsEngineer
Oct. 2003 - Oct. 2004IA Engineer. Provided Information Assurance services for a large government client. Configured, tested and certified network devices against DCID 6/3 and NIST standards. Created the testing procedures and trusted facility manuals, and acted as the subject matter expert for the network device tested. Met or exceeded existing SLA standards to achieve outstanding customer support experience.
DIGEX LLCOperations Engineer
Sep. 1998 - Oct. 2003Provided technical support for a complex, Internet-Ecommerce network environment. Responsibilities included providing third tier support for customer related issues, troubleshooting complex LAN and WAN problems; performing configurations on customer routers, switches, and IP load balancing devices; designing and implementing complex customer firewall configurations, including network security and VPN's, and the development of internal procedures and documentation. Met or exceeded existing SLA standards to achieve outstanding customer support experience.
PC NetConnectPrincipal
Apr. 1997 - Sep. 1998Provided network design and installation, and general PC support for a variety of clients in the Baltimore-Washington Metropolitan area in multiple networking environments ranging from small, peer-to-peer networks to enterprise systems.
CBSiNetwork Administrator
Oct. 1995 - Apr. 1997Provided network and PC support for 65 PC, Macintosh and NT Workstation clients in a Windows NT 3.51 LAN/WAN TCP/IP environment, which maintained Macintosh Services and SMS 1.0. Managed and implemented mail migration from cc:Mail to Eudora for a 65-user group.
Sytel LtdLead Installer
Sep. 1993 - Oct. 1995Managed and implemented network migration to Netware 4.0 for a 500-user group. Designed, managed, and implemented rollouts for over 900 laptops and desktops.
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