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Work Background
AFS Intercultural ProgramsSenior Regional Travel and Logistics Specialist
Apr. 2022
Fiddlehead FernGeneral Manager
Dec. 2020 - Apr. 2022St Louis, Missouri, United States
AFS Intercultural ProgramsHosting Program Specialist
Nov. 2019 - Jun. 2020
AFS Intercultural ProgramsDevelopment Team Specialist
Apr. 2019 - Nov. 2019-Serve the mission of AFS to increase the global competency of U.S. citizens by providing a variety of international and intercultural learning experiences to individuals, families, schools, and communities. -Spearhead collaboration between AFS-USA national staff departments and the local volunteer team (Missouri Gateway Area Team, 130 volunteers) to align with organizational priorities. -Recruit returning and new families to participate in our annual Hosting program by working with them to match with their potential exchange student for a year, semester, or welcome placement. Also help these families through the application and screening process while corresponding with AFS-USA national hosting and compliance departments. -Ensure that AFS-USA is able to maximize its presence locally by establishing relationships with new schools and additional community organizations. -Monitor team compliance indicators throughout the program cycle, ensuring appropriate processes are in place and appropriate interventions occur when needed. -Ensure that emergency, temporary, and replacement host families are identified as needed for participant moves throughout the program, serve as the final authorizer of student moves into fully screened families, and ensure move notification emails are sent promptly to the President and Chief Government Relations, and to the Sponsored Programs Officer. -Maintain in-depth knowledge of the volunteer team to keep accurate and complete data in Global Link. -Identify gaps in the volunteer team where more volunteers are needed and implement volunteer recruitment and integration activities to fill these gaps. -Implement organizational projects and strategies, including leading organization for the 2019 Festival of Nations booth for the team. This completed the Missouri Gateway Area Team’s first AFS-USA “Lift Lyte” project. -Ensure that internal and external team communications and promotions are in alignment with AFS branding standards.
Peace CorpsEcoTourism Development Specialist | Peace Corps Response Volunteer
Sep. 2018 - Apr. 2019Philippines-Worked to serve the mission of the United States Peace Corps, which is to help the people of interested countries in meeting their need for trained men and women, to help promote a better understanding of Americans on the part of the peoples served, and to help promote a better understanding of other peoples on the part of Americans. -Learned local and national customs and practices and Visayan dialect to facilitate immersion in Filipino culture and while embedded in local Palompon community. -Sole volunteer serving the Palompon, Leyte Eco-Tourism sites, including Kalanggaman Island, Liberty Eco-Adventure Outdoor Recreation Park, Tabuk Islet Nature Conservancy, Solid Waste Management EcoPark, Lantaw Palompon hiking and viewing deck, and others. -Worked with local government to build relationships with potential stakeholders in Ecotourism activities and support. -Assisted in the development of an ecotourism plan for the Local Government Unit of Palompon to generate more economic growth. -Conducted field visits, utilize observations and research to establish areas that are in need of enhancement and developed a new proposal to provide these enhancements and offer structured activities to guests, for the local EcoTourism Department to run community related events at sites. -Wrote articles, tourism site reviews, personal blog, and a proposed tourism website presentation to obtain more national recognition for local Palompon EcoTourism sites. -Designed and implemented tour guide training modules for ecotourism or related educational awareness programs. Helped train tour guides on EcoTourism department staff and other advocates on environmental issues. -Helped conduct workshops to strengthen environment protection and conservation. Also established a proposal for construction of new eco friendly amphitheater for a space to conduct these education programs. -Assembled enhancement of Eco Tour packages, promotions, and informative materials.
Gumbo Limbo Nature CenterVolunteer
Jan. 2015 - Jan. 2016
Jungle Friends Primate SanctuaryPrimate Caregiver (Internship)
Oct. 2011 - Feb. 2012
Camp LindenmereAssistant Director
Jan. 2009 - May. 2018Henryville, PA/Delray Beach, FL-Schedule, coordinate and lead meetings for company team planning. Create calendar for season planning.Create memos to team members for upcoming deadlines. Collaborate to manage company budget and solelyresponsible to input spending into QuickBooks. Maintain company documentation such as generalcorrespondence, manuals, forms and mailings, newsletters, calendars, and emails. Responsible for year-roundmanagement of company social media platforms (i.e., Facebook, Instagram). Accountable for all system database(CampMinder) related queries within the team and internal company reporting. -In 2016 successfully led accreditation process for Camp Lindenmere based on hundreds of standards provided by the American Camp Association.
Camp LindenmereRecruiting Assistant
Jan. 2009 - Apr. 2018Henryville, PA/Delray Beach, FL-Assistance in all staff hiring for general and specialized positions. This included travel to recruitment fairs.-Leading in enrollment sales as front-line contact with all prospective families. Year-round customer service with parents via phone, email, and face-to-face exchange. Correspondence with Camper Recruitment Agencies daily.Planning tours, home visits, skype and or facetimes with first time camp families to answer all questions and concerns before and after enrollment.-Facilitated yearly sales push of Camp Lindenmere early enrollment discount period. Consisted of contacting every family via phone and email to communicate on status of enrollment and financial commitment in order to meet company goals of early camper enrollment discount period.
Camp LindenmereProgram Director
Jan. 2009 - Apr. 2018Henryville, PA/Delray Beach, FL-Training, managing and supervising all fourteen Head Staff (in turn supervising 100+ staff as subordinates) who are activity department leaders in their area, and their responsibilities during summer season. Ensuring every activity follows lesson plans, staff schedule, and safety protocol. Organizing and ordering necessary equipment and items requested by department leaders as recommended. Creating order lists per department and tracking all spending within budgets of each department and activity area. Preparing all necessary timelines and schedules for special event days on camp. -Year round recreational and leadership program planning.
Camp LindenmereHead Counselor
Jan. 2009 - Jan. 2016Henryville, PA/Delray Beach, FL-Responsible for company and camper travel coordination and camper/staff housing placement assignments. -In peak season responsible for direct supervision and management of eight staff who in turn supervise 80 subordinates. Exercised morale building among the team, ensured effective communication between staff and delegation of responsibilities. Led head staff team training on bunk dynamic, parent interaction, assurance of camper welfare, and miscellaneous project responsibilities.
DierbergsCustomer Service Attendant
Jan. 2005 - Jan. 2009
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