Jonerickson Correia

Customer Support Manager (Remote) @CACEIS

TranslatorCustomer ServiceCall CenterFinance

Multilingual finance professional with 6 years of experience in the Luxembourgish market. Currently Customer Support Manager at CACEIS, overseeing institutional fund distribution and hybrid fund strategies. Expert in AIF onboarding, complex KYC/AML identification, and the full lifecycle of investment products. Proven leader in cross-functional initiatives and high-pressure fund launches

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Work Background

Customer Support Manager, Fund Distribution Service

CACEISCustomer Support Manager, Fund Distribution Service

Jan. 2025Luxemburg

AIF Onboarding and Oversight - Register PCS

CACEISAIF Onboarding and Oversight - Register PCS

Nov. 2023 - Apr. 2025Luxembourg

Senior AML/KYC Analyst

RBC Investor & Treasury ServicesSenior AML/KYC Analyst

Jan. 2022 - Nov. 2023Luxembourg

Senior Customer Service Associate

Trade RepublicSenior Customer Service Associate

Apr. 2021 - Nov. 2021Berlin, Germany

Customer Service Associate

Trade RepublicCustomer Service Associate

Feb. 2020 - Apr. 2021Berlin, Germany

Freelance Translator

eubylon GmbHFreelance Translator

Jun. 2019 - Nov. 2021Berlin, Germany

Customer Service Representative

AUDI AGCustomer Service Representative

Jan. 2018 - Dec. 2018Potsdam, Brandenburg, Germany

Workshop Facilitator

Engagement Global gGmbHWorkshop Facilitator

Aug. 2017 - Dec. 2017Berlin, Germany

Sales And Marketing Representative

Paprcuts GmbHSales And Marketing Representative

Jan. 2017 - Jul. 2017Berlin, Germany

Sales Professional

Type HypeSales Professional

May. 2015 - May. 2016Berlin, Germany

Administrative Assistant

Agence pour le développement de l'emploi (ADEM)Administrative Assistant

Sep. 2012 - Jul. 2013Luxembourg, Luxembourg

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Personal Pitch

Compliance Consulting & Fund Services

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