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Network Power<100 people
Roles
🧨66%
Consulting
✨50%
Business Owner
💬50%
Customer Service
Geos
Work Background
Insulation of MaineCustomer Care Professional
Sep. 2021Serve as a primary point of contact for customers, providing exceptional support and information regarding insulation services. Proactively call customers to schedule appointments, ensuring efficient service. Address and resolve customer inquiries about job requirements, demonstrating strong product knowledge. Expertly guide customers through rebate options, clarifying eligibility and benefits. Accurately complete and submit rebate documentation, ensuring timely processing.
Machias River Cleaning CompanyOffice Manager
Sep. 2021 - Jun. 2024Managed all aspects of office operations for a window cleaning company, ensuring a productive and organized environment. Handled all customer communication, including making outbound calls and scheduling service appointments. Responded to customer inquiries, providing comprehensive information about job requirements and service details. Oversaw bookkeeping functions, maintained financial records, and ensured accuracy. Developed and implemented marketing strategies to enhance company visibility and attract new clients. Managed employee schedules and facilitated internal communication.
MALVINA Diversified ServicesOffice Manager
Jan. 2004 - Jan. 2016Provided comprehensive office management support for a janitorial and window cleaning company. Served as the main point of contact for customer communication, including scheduling appointments and answering inquiries. Managed all bookkeeping activities, ensuring accurate financial record-keeping. Developed and executed marketing initiatives to promote company services. Oversaw employee management tasks, including scheduling and basic HR functions.
Liebl Printing Co.Graphic Designer
Sep. 2002 - Sep. 2007Created visually appealing graphic designs for a variety of print materials. Edited and proofread content to ensure accuracy, clarity, and grammatical correctness. Collaborated with clients to understand their design needs and deliver solutions that met their objectives.
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