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Work Background
Service ExpressIT Technical Project Manager
Aug. 2025
Louise Morris LTDSenior Information Technology Project Manager
Sep. 2022 - Jul. 2025
Hotel ChocolatFulfilment Project Manager
May. 2021 - Sep. 2022
MoveAssistProject Manager
May. 2020 - May. 2021• Project manage client implementations and systems Migrations • Plan and develop detailed project plans to monitor and track progress which helped reduce scope creep. ensuring all projects were delivered on-time, within scope and within budget resulting in successfully delivered projects • Mitigating risks and issues and facilitating Daily Stand ups • Extensive understanding and use of Agile and Waterfall. Known to produce high quality documentation and deliverables that met timeline and budgetary requirements. • Invoicing customers for quarterly billing, ensuring all cases are charged at the correct cost and in the correct billing quarter • Focused teams on business objectives and tracked project performance, specifically to analyse the successful completion of short and long-term goals • providing excellent communication to all stakeholders • Provided training on project management methodologies, software and tools.
MedivetProject Manager
May. 2019 - Apr. 2020• Responsible for analysing project proposals to determine time frame, funding limitations and appropriate process for accomplishing projects. • Planning and delivery of SDWAN (Software Defined Wide Area Network) across 300+ practices • Scheduling and managing the Freedom R16 roll-out including 300+ branch roll-out, resource management, communications, working with software delivery company, coordinating training materials and delivery via WebEx and MS Teams. • Management of the first phase of the Disaster Recovery programme • Picking up and turning around the Quinyx Rota Project, including programme management for wage allocation, OpenHr integration, Quinyx issue and problem solving.
CivicaProject Manager
Sep. 2017 - May. 2019Newport Pagnell• Manage varying scale projects from 500 employees to 2000 employees • Extensive understanding and application of project management principles, methods and techniques. Including Agile and Waterfall. • Coordinate internal resources and third parties/vendors for the flawless execution of projects • Ensure that all projects are delivered on-time, within scope and within budget • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility • Ensure resource availability and allocation • Develop a detailed project plan to monitor and track progress • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques • Manage the relationship with the client and all stakeholders • Establish and maintain relationships with third parties/vendors • Create and maintain comprehensive project documentation • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project • Delegate project tasks based on junior staff members’ individual strengths, skill sets and experience levels • Track project performance, specifically to analyse the successful completion of short and long-term goals • Use and continually develop leadership skills
Carval Computing Limited - HR & Payroll SoftwareProject Manager / Project Coordinator / Consultant
Feb. 2012 - Sep. 2017Newport PagnellAchievements & Responsibilities (Project Coordinator): • Initial Project Co-Ordination role with evolution into Project Management • Project manage the smaller projects and supporting the Project Managers • Maintaining and monitoring project plans. Organising, attending and participating in stakeholder meetings. • Documenting and following up on important actions and decisions from meetings. • Providing administrative support as needed. • Undertaking project tasks as required. • Ensure stakeholder views are managed towards the best solution. Achievements & Responsibilities (Project Manager): • Prince2 Qualification (Achievement) • Assigned Project Manager for Smaller scale projects ( up to 500 employees) • Coordinate internal resources and third parties for the flawless execution of projects • Ensure that all projects are delivered on-time, within scope and within budget • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility • Ensure resource availability and allocation • Develop a detailed project plan to monitor and track progress • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Carewatch Care Services LtdTechnical Support Specialist
Jun. 2010 - Feb. 2012Milton Keynes2010 – 2012, IT Analyst and Help Desk Support, Carewatch Care Services, MK • Providing IT support, training and solutions for the hundreds of Carewatch companies • Dealing with questions and queries relating to Staffplan roster Software • Creating reports and extracting data via SQL scripting
River IslandRetail Assistant
Oct. 2009 - Feb. 2010Luton, United Kingdom
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