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Work Background
Ripple EffectInformation System Manager
Jul. 2021Nairobi County, Kenya๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ โช Led the migration of critical business applications to the cloud, ensuring seamless transition and minimal downtime. Managed the design and implementation of a robust IT infrastructure, achieving a significant uptime and enhanced scalability. Oversaw the deployment and administration of M365 solutions, driving a 90% increase in team collaboration and productivity. Spearheaded multiple cloud migration projects, resulting in a 80% reduction in operational costs and improved system performance. Managed M365 environment, providing support and training to end-users to maximize utilization. Leading presentations on cybersecurity topics and delivering clear technical reports to various audiences. โช Driving IT strategy, planning, and security across the organization, ensuring alignment with goals and fostering innovation. โช Conducted security audits and implemented advanced security measures, safeguarding sensitive data and systems. โช Preparing and managing the annual IT budget with quarterly reviews, ensuring efficient resource allocation. โช Collaborating with senior management to prioritize IT investments and optimize overhead spending. โช Coordinating incident response teams and overseeing security breaches, with preparing incident reports for preventive measures. โช Leading disaster recovery exercises and ensuring compliance with legal regulations and industry standards. โช Implementing IT training for end users, monitoring systems daily, and managing backups and disaster recovery. โช Troubleshooting network issues and scheduling upgrades to maintain efficiency and service continuity. โช Collaborating on AI projects, developing integration roadmaps to enhance operational capabilities. โช Contributing to research and policy design, including the development of the Information Security Policy and Data Protection Policy.
Finn Church AidSystems Administrator
Jan. 2018 - Jun. 2021Kakuma, Turkana County, Kenya๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ โช Provided end-user IT support through training, troubleshooting, and training plans tailored to organizational needs and staff competencies. โช Developed and executed office training and support plans aligned with organizational requirements and staff skill assessments. โช Developed and maintained automation scripts using PowerShell and other scripting languages to streamline repetitive tasks. โช Automated provisioning and configuration management using infrastructure- as-code, collaborating with DevOps teams for seamless integration. โช Implemented security best practices for Windows servers and cloud environments, conducting regular audits and vulnerability assessments. โช Ensured compliance with regulations and security policies, supporting high availability and Disaster Recovery (DR) for financial systems. โช Managed Active Directory services, including user accounts, group policies, security settings, and DNS configurations for efficient communication. โช Maintained Active Directory best practices to ensure security and compliance Deployed, configured, and managed Azure virtual machines and services, optimizing Azure Active Directory for cloud-based identity management. โช Monitored and enhanced Azure resources for improved performance, cost-efficiency, and security. โช Oversaw IT vendor relations, negotiated contracts, and SLA compliance.
Windle InternationalIT Officer
Jan. 2015 - Dec. 2017๐๐๐ฒ ๐๐จ๐ง๐ญ๐ซ๐ข๐๐ฎ๐ญ๐ข๐จ๐ง๐ฌ โช Monitored daily system operations, ensuring the integrity and availability of hardware, servers, and key processes; reviewed logs and verified the completion of scheduled tasks like backups. โช Implemented systems upgrades and IT infrastructure changes in alignment with FCA IT standards. โช Supported LANs, WANs, network segments, Internet, CCTV, and intranet systems, ensuring stable and secure network operations. โช Administered servers, computers, printers, network devices, and managed software deployment, security updates, and patches. โช Installed and configured hardware, operating systems, and applications, overseeing upgrades and ensuring compliance with data protection policies. โช Maintained data and system integrity by administering IT security systems, including antivirus programs, backup routines, access controls, and firewalls. โช Developed and implemented IT training programs for end users to enhance productivity, prevent downtime, and minimize service interruptions. โช Executed security processes for various systems and network components, including virus protection and internet security. โช Drafted procedures and instructions to improve user understanding of IT equipment usage.
Mercy CorpsInformation Technology Intern
Apr. 2014 - Dec. 2014
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