Ngozi Ugwu

Team Lead- Customer Success @T-soth ltd

Customer Care SpecialistLive ChatChat SupportClient Relations SpecialistCustomer Service

Ngozi Ugwu is the dynamic Team Lead for Customer Success at T-soth Ltd., where she has been instrumental in driving a 30% increase in client retention over the past year. With over a decade of experience in customer relations, Ngozi excels in developing innovative strategies that enhance user experience and foster long-lasting client partnerships. Her leadership and commitment to excellence have positioned her team as a top performer within the company, earning numerous accolades for outstanding service. Ngozi holds an MSc from the University of Liverpool and is passionate about mentoring young professionals in the field.

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