City of HoustonProgram/product Manager – Senior Staff Analyst
May. 2019 - Feb. 2023Houston, Texas, United StatesDec 2020 – Feb 2023 • • Reframed public health data initiatives into clinical data workflows for HCP engagement, patient tracking, and digital health platforms. • Acted as product manager for clinical data platforms, driving roadmap execution using business domain modeling. • Built and delivered cloud-based health analytics on OCI and Azure for use in drug research and public health response. • Served as change agent by championing end-to-end DevOps transformation in compliance-driven environments. • Managed HCP-focused user research, iterated features, and oversaw adoption strategies for AI-augmented clinical decision tools. • Led clinical readiness assessments and user persona development for portal redesign using Salesforce. • Created traceability matrices for public health reporting tools to ensure clinical requirements coverage. • Managed HCP onboarding for new analytics platforms, improving training and adoption metrics by 22%. • Built clinical outcome simulators to test AI model performance across diverse patient groups. • Ran customer discovery sessions with HCPs and admin staff to gather insights on clinical software usability. • Led data visualization initiatives using Tableau and Power BI, enhancing stakeholder understanding of operational metrics.