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Work Background
Unique ConstrutoraGeneral Manager
Oct. 2024Brazil, Caruaru• Optimized operational and technical workflows across administrative and financial teams, supporting approximately 150 employees and driving continuous improvement initiatives that enhanced system efficiency and reduced operational errors.
• Led financial systems oversight and budget management, focusing on data-driven decision-making to improve profitability, reduce delinquency rates, and strengthen overall financial controls, including forecasting and revenue monitoring
• Reduced financial losses from delinquent accounts by nearly 50%, leveraging system-based strategies for credit recovery, automation of collection processes, and performance tracking.
• Managed and scaled cross-functional teams in administrative and financial operations, fostering a high-performance culture through ongoing training and improved resource allocation.
• Directed the implementation of the Flash workforce management system, enhancing time tracking and payroll accuracy by integrating 150+ employees and ensuring compliance across distributed construction sites.
• Ensured full compliance with accounting and legal regulations, implementing internal controls and system-based compliance tracking to mitigate legal and operational risks.
• Led strategic process design and digital transformation initiatives, focusing on contract lifecycle management, financial analytics, and KPI monitoring to align operational performance with long-term business goals.
Tenda AtacadoSAP Basis Administrator
Sep. 2013 - Jun. 2018Brazil, Guarulhos• Provided expert guidance and technical leadership in managing and maintaining SAP systems, including SAP ERP ECC, SAP Process integration & Orchestration, SAP NetWeaver, SAP HANA, and SAP Landscape transformation.
• System administration: Perform installation, configuration, and upgrade of SAP systems, applying best practices and ensuring adherence to the system requirements.
• Performance Monitoring and Optimization: Monitor system, performance, identify bottlenecks, and implement necessary optimizations to enhance system efficiency and responsiveness.
• Implemented and maintained security measures to safeguard SAP systems against unauthorized access and permissions for ~300 users.
• Developed and implemented backup and recovery strategies to protect critical data and ensure business continuity in the event of system failures and disasters.
• System documentation: Maintain accurate and up-to-date documentation of SAP system configuration, changes, and technical procedures to facilitate knowledge sharing and support for future enhancements.
• Collaborated with cross-functional teams, including developers, functional consultants, and infrastructure teams, to ensure seamless integration and support for the system landscape.
• Planned and executed SAP system upgrade, support packages and SNOTES.
• Directed system migration of on-premises SAP systems to the Cloud, which allowed and contributed to the opening pf additional ~11 grocery stores, equivalent to an incraese in monthly revenue of R$ 82.5 million (~U$ 21 million at the time).
• Implemented SAP TDF on HANA using HANA Enterprise Cloud to automate TAX processes and meet Brazil’s TAX changes requirements, leading to a 40% stuff reduction.
Tenda AtacadoIT Supervisor
May. 2007 - Mar. 2015Brazil• Supervised and mentored the IT team, providing guidance, support, and fostering a collaborative work environment.
• Worked to Oversee operation, maintenance, and support of IT systems, networks, and infrastructure, ensuring optimal performance and availability.
• Provided technical assistance and troubleshooting expertise to internal users, addressing, and resolving IT-related issues in a timely manner.
• Collaborated with stakeholders to plan and execute IT projects, ensuring adherence to timelines, budgets, and quality standards.
• Established network with external vendors and service providers, managing relationships and ensuring effective delivery of IT services and solutions.
• Worked to develop and enforce IT policies, procedures, and standards to ensure compliance, security, and efficient IT operations.
• Helped with Technology Evaluation and Recommendations to stay updated with emerging technologies, assess their suitability for the organization, and make recommendations for their adoption.
• Assisted in budget planning and monitoring IT expenses, optimizing costs while ensuring the organization's IT needs are met.
• Worked to identify potential IT risks, implement appropriate controls, and develop contingency plans to minimize the impact of disruptions.
• Helped to identify training needs, provide technical training to team members, and promote continuous learning and professional development within the IT department.
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