Inner Circle MediaTechnical Project Manager
Jan. 2013 - Jan. 2014* Project management: coordinated with clients and our team members & contractors to ensure all client needs and project specifications (time, budget, and deadlines) were met. * Planning: discovery (goals, audience, needs assessment, marketing strategy); content inventory and assessment; Google Analytics analysis; information architecture (card sorting, site diagrams); user experience (user personas, usability studies); content types and functional planning * Design: wireframes, design reviews and feedback on Photoshop comps * Development: content integration; quality assurance testing; adjustments based on client and user feedback; troubleshooting; launch preparation * Documentation & training: authored custom CMS documentation (for Drupal and WordPress); trained clients in person and via recorded videos * SEO and Google Analytics: monitored multiple accounts and provided recommended actions based on competitive analysis, keyword research, and performance metrics.