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Network Power<100 people
Roles
💸75%
Marketing
🗿75%
HR
💰50%
Investor & VC
Geos
🇺🇸25%
United States
Work Background
Ballard Spahr LLPSenior Information Technology Program Manager
Jan. 2022 - Apr. 2025Baltimore, Maryland, United States• Improved feature delivery predictability by 40% and reduced QA cycle by 25% in transferring bi-annual Collection Campaign Tool from Waterfall to Scrum.
• Delivered firm-wide ERP reimplementation 50% under budget and only one month late despite unforeseen merger.
• Reduced manual ERP QA effort by 70% and enabled UI-version compliance by introducing an automated 3E testing tool.
• Enhanced usability, internal communication and data-driven decision-making by 40% through the redesign and development of the company's intranet and interactive dashboards.
• Championed Agile methodology to create a Partner Tax Portal, implementing cybersecurity and AI to deliver compliance in quarterly and annual tax reporting.
Crowell & Moring LLPAssistant Director - ERP
Jul. 2013 - Jan. 2018Washington D.C. Metro Area• Managed a $1M budget and a 4-person cross-functional support team to oversee Elite ERP and related modules.
• Drove $11M revenue growth in 9 months by launching a mobile-enabled time entry solution with advanced capture capabilities.
• Optimized billing system functions to raise accuracy and timeliness from 89% to 95%, driving 1.72M in additional revenue within 6 months.
Basal Enterprises, Inc.President- Chief Consultant
Jan. 2010 - Jan. 2022Washington DC-Baltimore Area• Led all operations for a professional services start-up, scaling revenue to $7.5M annually with a team of 15 and $2.8M budget, securing 43 key clients and elevating market presence.
• Achieved 97% client satisfaction and retention by delivering timely, high-quality service tailored to individual needs.
• Reduced clients invoice adjustment by 20% on average through leveraging underutilized automation tools.
• Administered several seven-figure projects and lead a team in Agile, Waterfall and Hybrid environments, spearheading implementations of financial ERPs and related technical platforms.
Thomson ReutersSenior Program Manager- Professional Services
Jan. 1996 - Jan. 2010• Led global ERP implementations worth over $10M, overseeing 50+ consultants across 30 mergers and 400 clients' upgrades.
• Helped drive over $2M in annual consulting services sales by supporting Account Executives.
• Created and executed firm-wide methodologies from migrating and upgrading financial, risk, records management software, and all custom programming requests utilizing agile, waterfall and hybrid methodologies.
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