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Work Background
SmartRecruitersMid Market Account Manager
Jun. 2024Atlanta Metropolitan AreaAs a dedicated Mid Market Account Manager at SmartRecruiters, I leverage my organizational prowess, exceptional relationship-building abilities, and strong communication skills to deliver outstanding results for clients across North America. My role involves a strategic approach to managing client accounts, ensuring satisfaction, and driving successful business outcomes. Key Responsibilities: ▪️ Renewal Management: I take full ownership of upcoming renewals, initiating the renewal process well in advance to ensure smooth and successful outcomes for both the clients and the company. My proactive approach helps in maintaining high client retention rates.
▪️ Salesforce Management: Keeping Salesforce updated is crucial for accurately forecasting add-on sales and client retention in my territory. I meticulously maintain records to provide clear insights and data-driven forecasts.
▪️ Contractual Coordination: I work closely with our internal deal desk and legal team to prepare contractual documents. This collaboration ensures that all contractual agreements are precise, legally sound, and aligned with client needs.
▪️ Time Management and Multitasking: My role demands effective time management and the ability to juggle multiple client engagements and deadlines simultaneously. I excel in prioritizing tasks and managing my schedule to meet client expectations and organizational goals.
SmartRecruitersSenior Large Enterprise SDR - NAMER Region
Apr. 2023 - Jun. 2024United States
SmartRecruitersLarge Enterprise Sales Development Representative
Jun. 2021 - Apr. 2023Dacula, Georgia, United StatesBacked by a proven methodology and a strong vision, I partner with Sales & Marketing Leaders to fuel the expansion of the NAMER region. I qualify and develop a wide and diverse range of inbound prospects who are looking to transform their Talent Acquisition process and team. I also work to build and execute strategic account plans for a set of named large enterprise accounts.
▪️ Work with business clients to inspire creativity and set qualified meetings for account executives
▪️ Leverage tools including Salesforce, Outreach, ZoomInfo, and more to manage client data
▪️ Help spread brand awareness
▪️ Take an active role in training new SDRs on best practices and the most productive usage of tech stack
▪️ Appointed Lead of Outreach Committee in 2023
▪️ In first year as an SDR, conducted introductory interviews for potential new SDR team members
CVS HealthOperations Manager
Aug. 2020 - Oct. 2020Winder, Georgia, United StatesAs the operations manager, it was my responsibility to effectively manage the operations and sales force of the organization at the store level to ensure that we achieved sustained profitability. To achieve this, I analyzed the store performance indicators against CVS Health business strategies and goals. Based on my analysis, I developed comprehensive plans to improve the overall business performance. My plans were aimed to enhance the customer experience, ensure optimal inventory levels, streamline the supply chain, and improve employee productivity. I also worked to build a strong and motivated team capable of delivering exceptional results.
CVS HealthShift Supervisor
Jan. 2020 - Aug. 2020Winder, Georgia, United States
Independent ContractorVirtual Assistant
Apr. 2018 - Mar. 2020Dacula, GeorgiaSpecialized in graphics creation, Word Press publishing, paid search SEO, social media marketing and content creation, ghost writing, editing, scheduling, organization of client calendars, and stringent record-keeping.
Cobb Technical ConsultingCo-Founder
May. 2015 - Jul. 2023United StatesMaintain positive connections with both major company HR staffs and technical consultants who specialize in software development roles to help maintain healthy work relationships.
Martin Recruiting PartnersDirector of Northern US Operations
Sep. 2014 - Jul. 2015Roswell, GAResponsible for establishing strong working relationships with over 100 different restaurant clients in the northern region of the United States, using various methods to find candidates who fit the managerial needs of my clients. Coach candidates through interview and hiring process. Follow-up with candidates after hiring process completed.
Cuzi Fresh CafeAssistant General Manager & Catering Specialist
Jan. 2013 - Dec. 2014Greater Atlanta AreaManage FOH & BOH operations for small “Mom & Pop” style café & bakery. Developed comprehensive social media & local store marketing plan of action. Helped to create and build company brand, create weekly & monthly menu specials, and develop staff. In-person marketing of catering sales to multiple area corporate businesses, schools, and clubs. Developed a weekly inventory program, quarterly P&L reports. Successfully switched restaurant from “fast casual” concept to full-service, and integrated new POS system (Micros) into the switch.
Professional Nanny & Domestic ManagerNanny
Jan. 2006 - Dec. 2013Eastern United StatesPartner with parents in drastically different settings to assist in raising their children in a loving and productive environment. Responsibilities included child-care, child-related housework, assist with schoolwork, summer tutoring, transportation, planning & follow-through of activities, assisting parents in running household & their additional household staff, travel with families, and educational/moral/physical/hygiene/emotional development of children.
Papa John'sGeneral Manager
Jan. 2002 - Dec. 2005Clinton, IowaI successfully managed a pizza restaurant that generated $500,000 in annual revenue. During my tenure, I developed a highly effective local store marketing program that led to a remarkable 125% increase in sales within the first year of deployment. By leading the store for seven months, I was able to turn around its performance and achieve profitability for the first time in six years.
TargetCashier Team Lead
Jan. 1999 - Dec. 2001Davenport, Iowa AreaSupervised and developed all front end employees. Responsible for all in-store Target Card employee marketing promotions. Opened three new Super Target locations in Iowa.
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