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Work Background
Fine DayJunior Web Developer
Feb. 2025 - Jul. 2025Aberdeen, Scotland, United KingdomWorked at a small design studio specializing in brand identity, design, and web development for a range of clients. Focused primarily on the web development side, responsible for building new websites from scratch and maintaining and updating legacy projects. Collaborated closely with designers to bring visual concepts to life, ensuring functionality, responsiveness, and performance across various platforms and browsers.
Wren KitchensAssistant General Manager
Aug. 2020 - Nov. 2022Aberdeen, Scotland, United KingdomEnsure effective communication with staff to drive sales performance, facilitate smooth transitions, and provide support in day-to-day operations. Collaborate with team members to address challenges, solve problems, and meet deadlines effectively. Act as a liaison between clients and staff, qualifying customer needs effectively and handling complaints efficiently. Utilise problem-solving skills to resolve issues, maintain client satisfaction, and facilitate smooth operational changes within the branch. Collaborate with central head office departments to maintain manufacturing and delivery logistics, conduct interviews, and manage staff schedules. Ensure compliance with GDPR and health and safety regulations while working towards deadlines and business objectives.
Carpetright PlcSales Advisor
Oct. 2017 - Aug. 2020Aberdeen, Scotland, United KingdomTake proactive steps to enhance personal sales performance by engaging with customers, understanding their needs, and delivering suitable products or services. Meet Key Performance Indicators (KPIs) set by the company, aligning with established standards to drive overall branch success. Prioritise branch housekeeping duties to maintain a safe and welcoming environment for all stakeholders, including staff, customers, and contractors, in accordance with company policies and procedures.
Wren KitchensKitchen Designer
Oct. 2016 - Oct. 2017Aberdeen, Scotland, United KingdomGreet and qualify customers, understanding their kitchen project needs before creating personalised designs. Present product pricing and offer additional services or advice to enhance the customer experience. Oversee orders from initiation to completion, ensuring timely delivery and facilitating payment processing and finance agreements when necessary.
AsdaSection Leader
May. 2014 - Oct. 2016Aberdeen, Scotland, United KingdomMonitor KPIs related to wages, waste, and sales to optimise operational performance. Lead recruitment and training efforts across store departments to build a skilled and motivated team. Oversee daily operations and customer service management within the department to ensure efficiency and satisfaction.
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