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Work Background
Corelation, Inc.Manager, Hardware Services
Oct. 2022San Diego, California, United StatesManaging the team that provisions the platforms for our product, Keystone.
Self EmployedSenior Project Management Consultant
Jan. 2014 - Dec. 2017Applied Computer Solutions, Greater San Diego AreaEngaged as an independent consultant for clients of a $25M, highly-ranked, California technology solutions provider, Applied Computer Solutions. Developed and improved client relations and managed delivery of implementations for select accounts as Engagement Manager. Led delivery relationship for multiple initiatives including 3PAR storage device, Data Reliability, and Disaster Recovery. ◼️Managed ‘Edge Computing’ incubated start-up, including Agile Scrum Master, recruitment, procurement, systems setup, and project management. Office Manager for WeWork space in Irvine.
◼️Led project management for AppDynamics rollout at Amgen.
◼️Project managed several SDN (Software Defined Networking) projects for AT&T.
Randstad Technologies USInfrastructure Managed Services (IMS) Service Delivery Director
Aug. 2010 - Dec. 2014Greater San Diego AreaRecruited to manage team of onsite and offsite engineers delivering IT services to domestic customers of the IT Solutions division of this global staffing organization. Managed client liaison. Managed up to 6 Directors and 100 employees. Led, architected, and improved technical capabilities, procedures, and processes. Set strategy and execution methodologies. ◼️Drove revenue increase from $200K in 2010 to $4M in 2012 within Financial Services client. ◼️Managed $2M project portfolio and operations of $2.5M shared services (Technology On-Demand) group.
◼️Designed 3-year Managed Services agreement to transition global messaging support and incident management for additional $2.5M in annual revenue.
◼️Led migration of technology for financial services customer to avoid contract termination and double revenue through successful completion of project.
◼️Directed IMS team as Interim Practice Director over a 9-month period to drive revenues from $24M in 2011 to $30M in 2012.
Bio-Rad LaboratoriesGlobal Information Security Director
Aug. 2008 - Dec. 2010Hercules, California, United StatesEngaged to direct global InfoSec operations by defining IT security position, tactics, and framework and establishing processes for day-to-day management of security tools, incidents, research, and penetration testing. Created risk management methodology for feeding risk information into the Business Security Council to make better risk-based decisions on projects, policy and staffing levels. ◼️Identified system and vendor selection requirements for Log Management solution to ensure information security, operations, and regulatory compliance.
◼️Defined Information Security framework for Global IT (comprising c.50 managers, 200 staff, and $70M annual IT budget). ◼️Developed new policies and procedures to follow the re-implementation of Websense web content management tools to v10K and V7.1, from v6.34. ◼️Defined Information Security requirements and completed external penetration scanning and code scan reviews for a $15M E-commerce project.
Bio-Rad LaboratoriesGlobal Infrastructure Director
Jun. 2004 - Aug. 2008Hercules, California, United StatesMoved from the UK to lead corporate IT customer support services, networking, Active Directory (AD), messaging, collaboration, and Data Center groups. Managed global infrastructure customer support, engineering, strategic planning and execution, regulatory controls and audits. Prioritized projects and controlled annual OPEX & CAPEX budgets. ◼️Led BI and risk assessment processes, and implementation of $1M, 3-year Data Center rebuild initiative to deliver full-service availability without unplanned downtime. ◼️Negotiated a $2M reduction in Microsoft Enterprise Agreement costs, as well as voided the existing EA in Y2, signing a new 3-year EA deal.
◼️Managed due diligence and integration of all IT infrastructure during a $300M business acquisition.
◼️Negotiated and rolled out a Global PC provider by developing SLAs, pricing, lifecycle and equipment recycling. Secured a minimum 20% discount for global PC pricing, estimated to save $1.5M p.a.
Bio-Rad Laboratories (UK)Regional IT Manager
Mar. 1999 - Jun. 2004United Kingdom, Hemel HempsteadLed a team of IT support professionals supporting a manufacturing organization and nine regional sales offices. Responsible for infrastructure, desktop and application support, with a regional Helpdesk.
Sea-Land Service, Inc.IT Manager and application support
May. 1996 - Feb. 1999United Kingdom, WatfordApplication support for a Global logistics tracking system and export group. Also, IT Manager UK and Eire, supporting infrastructure, telecoms and applications for the region’s sales force.
British Standards Institute BSI-KSAIT Application Support Analyst
Jan. 1995 - Mar. 1996United Kingdom, Hemel HempsteadSupport analyst for organization’s MS Office applications and Windows desktops. Provide day to day app support and developed Excel and Access solutions for laboratory use.
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