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Work Background
Bay Tek EntertainmentBusiness Development VR
Oct. 2024 - Jul. 2025Green Bay, Wisconsin, United StatesPassionate about bringing XR / VR experiences to all entertainment venues. I specialize in business development and relationship building within the amusement and attractions industry. Representing Bay Tek Entertainment, an award-winning leader in the amusement industry with over 45 years of innovation in game development, manufacturing, service and support. I work closely with Family Entertainment Centers (FECs), large arcades and theme park venues to deliver premium VR attractions that deliver excitement and fun. With a focus on high-impact, revenue-generating attractions, I help businesses create immersive experiences that captivate guests and maximize ROI.
ImageFIRSTBranch Manager
Jan. 2024 - Oct. 2024Green Bay, Wisconsin, United States• Managed branch operations, customer service, and ensured objectives were met while upholding company values.
• Handled escalated customer issues, inquiries, and complaints, coordinating with regional plant, other branches, and HQ.
• Collaborated with teams to implement projects and activities, fostering a cohesive work environment.
ImageFIRSTDistrict Service Manager
Jan. 2023 - Jan. 2024Green Bay, Wisconsin, United States• Directed and developed customer relations, service management, and healthcare supply chain to uncover growth opportunities within the territory.
• Managed daily account functions including audits, route reconciliations, and linen reconciliation.
• Supported route, sales, and administrative personnel to ensure productivity and performance expectations were met.
EthosPartnerships Account Manager
Jan. 2022 - Nov. 2022Green Bay, Wisconsin Metropolitan Area• Conducted engaging presentations to connect with potential agents and highlight business advantages.
• Managed a portfolio of 450 high-value agent accounts, increasing policy sales through consultative selling.
• Recommended carrier brand products to agents, fostering customer loyalty and repeat purchases.
Northbound BenefitsBusiness Owner
Apr. 2021 - Jan. 2024Green Bay, Wisconsin, United StatesAirBNB Management
Northern Advantage InsuranceInsurance Broker
Sep. 2020 - Jan. 2022Green Bay, Wisconsin, United StatesPerformed detailed needs analysis and recommended coverage type and cost based on customer circumstances.
Utilized advanced sales skills to overcome objections, educate, rationalize and persuade clients to purchase suggested policies.
Solicited via phone/text/email over 40+ clients daily to build and maintain ongoing funnel.
Pioneer Softwash SystemsTerritory Sales Manager
May. 2019 - Sep. 2020Green Bay, WisconsinTargeted prospects across NE WI through research of competitor products, services and trends.
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Reviewed and targeted customer buying trends, market conditions and competitor actions to adjust strategies and achieve 74% YOY Sales Growth.
SpectrumBusiness Account Manager
May. 2018 - May. 2019Green Bay, WIProspected and set appointments with new and current customers to promote new telecommunication products and services and contracted existing business.
Initiated and grew relationships within County Chambers of Commerce members
Used consultative sales approach to understand customer needs and recommend relevant offerings to increase sales by 27% YOY.
AT&TNational Indirect Account Executive
Jan. 2015 - May. 2018WisconsinLed the National Retail launch across the Northern WI market, mentored and trained regional, district and store managers. Forecasted upcoming sales trends and established annual/monthly sales quotas. Coordinated cross-functionally with other company departments to maximize sales and customer experience. Spearheaded training on new offers, promotions and inventory management. Developed marketing and grass roots events to promote awareness to drive increased traffic & sales. Key Accomplishments: Ranked #2 Nationwide – received the AT&T Mobility / Cricket National Summit Award. Launched the “Dedicated Consultant Program” in Wisconsin stores, assigning dedicated Cricket consultants to GameStop locations which went on to serve as key Midwest HUBS for wireless inventory.
AT&TNational Distribution Account Executive
Nov. 2001 - Dec. 2014Served as the liaison between AT&T and national/local store vendors to facilitate ongoing and mutually beneficial relationships building on a One Team mentality. Trained and mentored vendor sales associates on current AT&T offers and promotions, overcoming high associate turnover and frequent changes to promotions by using innovative scenario-based training modules delivered on a monthly/weekly basis. Analyzed marketing data to identify new sales opportunities. Reviewed contracts to verify compliance. Oversaw and implemented transition to tablet-based sales model, training and leading staff to use the new technology breaking from old presentation practices during the sales process.
AT&TBusiness Account Manager
Aug. 1999 - Oct. 2001Green Bay, Wisconsin Area
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