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Work Background
Siyafunda Wildlife & ConservationReservations and Operations Co-Ordinator
Feb. 2024Coordinated end-to-end travel and volunteer experiences for international guests at a wildlife conservation nonprofit. 🔹 Handled client bookings, lodging coordination, and travel logistics (flights, transfers, itineraries). 🔹 Delivered exceptional customer support before, during, and after travel. 🔹 Managed invoicing, payment tracking, and monthly cash flow forecasting. 🔹 Ensured seamless operations through proactive communication with partners and team members. 🔹 Prepared performance and revenue reports for management.
Specialist Accounting & Tax PractitionersBookkeeper
Jan. 2023 - Dec. 2023Benoni, Gauteng, South AfricaSupported multiple clients by managing full-cycle bookkeeping and integrating retail operations into digital platforms. 🔹 Maintained accurate financial records in QuickBooks across 5+ clients. 🔹 Processed payroll for over 20 clients. 🔹 Spearheaded digital transformation for a luxury retail brand by aligning POS, inventory, and payroll into a unified accounting system.
Asiago Modern Italian EateryCompany Owner
Oct. 2017 - Dec. 2022Benoni Area, South Africa
Visually Thinking powered by DSPMOperations Manager
Jun. 2012 - Jun. 2016Johannesburg Area, South AfricaAt a top level, I performed many functions such as project management, HR management and Financial management. At a project level, I would handle the entire process from start to finish, Develop costings, manage budget, manage resources and scheduling, personally deliver the products to clients and handle billing once project was complete and delivered. I am also required to report project progress to all stakeholders, from clients, project director and team members. At the business level I formalised, structured and installed new performance review process for all of the employees. Developed and structured IDP's for each employee. I am also the go to person for all employees if they have any issues or needed help with anything. I also created an environment where learning is seen as a necessity, one could not just come to work and just do their job. I believe it important to always keep learning. From a financial point of view I assisted the company owner with not only project budgets but company ones too. I also had to do cash flow forecasting and profit forecasting.
Rhino Protection TrustTrustee
Oct. 2011Administration of NPO
DT ProductionsProduct Manager
Aug. 2006 - Aug. 2007London, United KingdomTo ensure all source material passed all quality control check points before being sent out to various clients. This process included the dubbing of tapes, capturing of video and audio material that would be mastered and checked, before, finally encoding the material and put onto a master CD/DVD that would be duplicated and sent out to clients. Managing and co-ordinating time and work load with other departments to ensure the smooth and efficient delivery of all final musical products. Researching and developing internal systems and processes. One key process I implemented was converting the storage systems from analogue to digital format and ensuring all departments conversion was completed successfully so that they could access the files and information effectively. Lastly processing client requests and responding to complaints ensuring all enquiries were processed and finalised.
UnileverTechnical Assistant
Jun. 2005 - Jul. 2006Creating and managing a digital and online library of all previous and current advertising for Unilever’s Home Care, Personal Care and Food products. Near the end of my employment I was tasked to re-design the electronic library to make it more user-friendly. Transferring and encoding of video material from U-MATIC and Betacam onto DVD/CD, and ensuring that a high standard of quality was maintained throughout the process.
O'MAGEFinishing Editor
Jan. 2003 - Dec. 2004Finishing Editor - recapturing offline timelines into an uncompressed environment (Avid Express Pro), checking colour specifications utilising video signal measurement equipment, colour grading, checking final quality controls on all playback media formats, verifying of EDL’s for transfer of video, graphic and audio material to other facilities. Assistant to Head of Department - managing tape stock and tape storage as well as supervising junior staff members. Scheduling various members of departments time to ensure smooth and uninterrupted flow of video and audio material from capturing phase to final product phase either for client or staging department. Continually researching and staying up-to-date with new technology and processes and assessing the needs of the video and production department to ensure their continuous development. Assistant to Staging Department – assisting in the setup of audio and video equipment for client previews and live shows
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