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Work Background
Professional Home Organizer
SadieLane Home OrganizingProfessional Home Organizer
Oct. 2022Wilmington, North Carolina, United States
Company Owner
SadieLane Home OrganizingCompany Owner
Oct. 2022Pittsburgh, Pennsylvania, United States and Wilmington, North Carolina, United StatesProvide personalized home organizing services tailored to individual needs and challenges, with a strong emphasis on the positive impact of organization on mental health. Collaborate with clients to declutter, organize, and create functional systems for various areas of the home, including kitchens, closets, offices, and more. Offer compassionate and non-judgmental support, understanding the unique obstacles individuals face in managing their living spaces. Educate clients on simple strategies and habits to maintain organization and reduce future clutter.
Treasury Management Sales
Community BankTreasury Management Sales
Jun. 2017 - Feb. 2023Pennsylvania, United StatesBuilt and maintained merchant processing portfolio of over 5 million USD in annual sales. Lead technical aspects of merchant processing terminals and point of sales systems, including downloads and malfunction troubleshooting. Implemented, Installed and maintained remote deposit capture service for bank clients. Setup and trained clients on ACH origination. Maintained and promoted positive client relationships through service and accessibility in order to ensure that clients were able to achieve their objectives. Researched and documented client financial history in order to justify ACH exposure to bank compliance officers. Collaborated with clients in building customized access to commercial online banking platform and mobile deposit functions. Advised clients and determined the need for analysis accounts. Coordinated and carried out merchant backend processor conversion from Chase Paymentech to First Data/Fiserv. Carried out annual RDC and ACH audit process while delegating and training team members to enable them to assist. Maintained numerous key client relationships through effective communication and strong follow through. Consistently maintained pipeline activity in CRM system. Collaborated with senior management and bank core system to establish and update bank fees, services, and practices regarding commercial clients. Delivered sales by executing complete sales cycle process from prospecting through contact negotiations and close. Networked within the community to identify and capitalize on business opportunities.
Customer Support & Cash Management Administrator
Brentwood BankCustomer Support & Cash Management Administrator
Mar. 2012 - May. 2017Bethel Park PAOpens new accounts for the relationship bankers and commercial lending department. Supports commercial online banking, bill pay, cash management and remote deposit function. Visits commercial client sites to install and maintain remote deposit scanners.
Customer Service Representative
Brentwood BankCustomer Service Representative
Mar. 2008 - May. 2017Met with customers and prospective customers to open new accounts and create new relationships between the bank and the customer. Performed online banking customer support including trouble-shooting customer problems with online account access. Approved new user and online bill pay registrations and supported online bill pay, including researching and resolving lost payments.

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