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Work Background
FreelanceFreelance Copywriter
Jan. 2021Cairo, Egypt
Baby CorpFounder
Sep. 2020Egypt, CairoOnline platform that brings scarce products that can help ease your transition into motherhood
Touch Media Int.Client Servicing Executive
Nov. 2016 - Apr. 2017Cairo Governorate, Egypt• Understanding client's business goals in order to help her/him get there • Managing and strengthening client relationship • Preparing an annual marketing plan for each client, and individual campaign plans as needed through out the year • proposing and selling new ideas to the client • Overseeing market, media, and other research studies as required • Continuously offering unsolicited ideas to increase the effectiveness of the client's company • Managing the day to day client-agency communication • Initiating, coordinating and overseeing all agency activities on behalf of the client • Handling all client related reports, progress reports as well as delays • Conducting brain-storming session with the internal team weekly to always try and exceed client's expectations
Al Ahram Beverages CompanyExecutive Marketing & CSR Assistant
Feb. 2016 - Nov. 2016Marketing Assistant; • Managing Marketing team's Annual balance with the HR • Managing Marketing team's business travel options such as (Visa, Flight, Accommodation) etc.. • Organizing the Marketing team's Market research visits • Archiving all necessary documents such as (Contracts, Packaging designs, Legalities) etc.. • Maintaining office maintenance as well as office efficiency • Managing Marketing team's logistics needs • Supporting marketing events as well as promotional activities • Handling meetings arrangements (Location, negotiation of quotation, arrangements with sales if needed, menu selection, and transportation) • Handling Marketing director's budget as the department's • SAP Management Trade Marketing Support; • Coordinate with different teams to support execution of a new product • Identifying new potential clients to increase distribution penetration • Supporting brand objective achievement in trade channels • Maintaining & following up on products needed in all channels in warehouse • Handling the logistics of the product distribution throughout all warehouses • Managing Point of sales material • Ensuring packaging quality for all new & old products with suppliers • Managing TM budget. CSR Assistant; • Supporting with internally communicating all sorts of company development news • Managing the execution of internal activations; Coming up with the theme, managing logistics of products to be used & its transportation • Managing Ramadan Charity project; Ramadan Iftar ( Menu selection, venue selection, price negotiation, branding, gifts & products to be distributed ) • Supporting the team with the delivery of services to the intended • Support the network events program (Workshops, network meetings, CEO level events) • Administration support and inputs to a range of ongoing projects • Such other duties that may be required from time to time. (Travel arrangements, SAP management, pitty cash flow)
Mondelēz InternationalHR Administrative Assistant
Aug. 2014 - Feb. 2016Sheraton, HelioplisAdministrative duties: • Maintaining office services by organizing office operations and procedures; designing filing systems; reviewing and approving supply requisitions. • Maintaining office efficiency by planning and implementing office systems, layouts, and equipment procurement. • Recording office expenditure and managing the budget. • In charge of courier shipments. • Supervising and coordinating activities of different departments. • Arranging transportation methods for employees from different departments. • Arranging transportation and accommodation for Employees' Guests. • Implementing new ideas to highlight Mondelez’s latest projects. • Responding to customers as well as employees’ enquiries and complaints. HR duties: • Managing the HR team’s purchase requests, and orders. • Following up on the purchase requests, and orders. • Preparing and maintaining purchase requests orders file and reports. • Supporting the HR team with writing invitation letters to clients intending on visiting our country/company. • Handling the HR director’s travel arrangements, visa arrangements, and accommodation. • Handling the HR director’s expenses • Scheduling appointments with suitable candidates for an interview.
InteractionSales and Marketing Executive
Jan. 2014 - Aug. 2014• Was working on the company’s latest project a website called zamalek101 • Calling and meeting clients to introduce the website, show them the website, and build them a page on the website • Negotiating the details of AD Placements • Handling the client's social media websites • Handling and meeting client's requests • Generating new clients to advertise with us on the website
TeleperformanceCall Center Agent
Nov. 2012 - Jun. 2013• I worked on the Expedia Canada account • Receiving incoming calls from customers inside of Canada • Actively listening to the customer’s complaints, and offering a solution that meets their requests • Assisting the customers with booking their flights and hotels • Suggesting other bookings such as car rental packages and flight deals when the customer’s needs require me to • Achieving sales target
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