iVEN DigitalCo-Founder & COO
Oct. 2016Lagos, NigeriaI run day-to-day operations at IVEN Digital, a software and BPO agency that builds mobile and web applications and provides technical support services for startups and businesses around the world. I lead a cross-functional team that includes developers, product managers, UI/UX designers, QA analysts, and support staff. My focus is building systems and processes that allow us to deliver reliably, even across time zones and fast-moving project timelines. I stay close to the work: reviewing scopes, resolving delivery bottlenecks, refining team workflows, and jumping in when needed to keep things moving. Working across time zones and regions means our processes need to be sharp, our communication clear, and our delivery reliable every time. What I focus on: - Managing software and support delivery across mobile, web, and custom technical projects - Developing high-performing teams across product, design, engineering, QA, and support - Designing internal workflows and SOPs that cut down delays and improve delivery speed - Collaborating with clients to scope, plan, and launch scalable digital products - Balancing team capacity, quality, and timelines in high-growth environments - I care about building products and processes that work and making sure both clients and teams feel supported from kickoff to delivery.