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Work Background
United States Golf Association (USGA)Building Manager
Jun. 2023 - Apr. 2025Pinehurst, North Carolina, United StatesPre-Occupancy and Inspection Tasks • Start-up operations for new site and building, final walkthroughs, punch list management. • Final inspections, permits, certifications, building meets all code requirements. • System testing and balancing of major building systems. • Review / organize construction, drawings, as-builts, EDS, and maintenance manuals. • Develop PM plan for equipment and systems. • Inventory assets, equipment, and systems, including warranties. Safety and Security Preparations • Implement security systems, access controls, CCTV, alarms, lighting, and key plans. • Develop and communicate emergency plans. Coordinate with local EMS. Train staff. • Ensure facility is compliant with safety standards. • Install, maintain, and inspect safety equipment. Staffing and Vendor Management • Determine staffing, hire, train, and assign roles. • Establish relationships with vendors and negotiate / manage contracts. • Establish and assess service KPI’s for performance reviews. Financial and administrative tasks • Develop operating budget to track and manage expenses related to maintenance, utilities, contracts, and administration. • Create process for tracking costs, purchase approvals, processing invoices, and preparing financial reports. • Set up utility accounts: Ensure utility services (water, electricity, gas, internet) are properly set up in the building's name. Record initial and track meter readings. Occupant readiness and relations • Deep cleaning: Coordinate a final deep clean of all interior and exterior areas before tenants move in. • Space planning: Finalize floor plans and layouts, and plan for any furniture or equipment installations. • Communicate with occupants: Distribute a move-in guide to tenants or new staff that explains building access, key features, and maintenance request procedures. • Follow up: Conduct a follow-up check-in with new occupants within the first 90 days to address any issues and ensure their satisfaction.
US Golf AssociationBuilding Manager
Jan. 2019New Jersey, United States
United States Golf Association (USGA)Facilities Manager
Jan. 2015 - Jan. 2025Oversee daily operations for multiple and varied use sites; Oversee MEP Maintenance Plan, Building Services and Administration, Security Programming, Safety & Code Compliance. Maintain safe, healthy, and visually appealing aesthetic across Association holdings. Part of Management Team for complex construction and retrofit projects including a 100k sq ft renovation and 30,000 sq. ft. addition of NJ - HQ, NC - Pinehurst campus development, and multiple NJ museum expansions projects. Lead budget planning, forecasting, reconciliation, and variance reporting for $MM operational budgets; maintained ±5% variance target and improved cost transparency through refined account coding. Provide research and benchmarking activities to support Sustainability measures. Implemented ASHRAE-informed upgrades, yielding zero utility cost increase during expansion; achieved Energy Star Rating of 86. Direct, schedule, oversee external contractors. Collaborate with Finance and Procurement leaders to revise RFP/RFQ process, negotiate contracts resulting in 7–15% cost reductions and controlled escalations over 3 years. Direct, manage, and periodically evaluate Fleet Procurement and Association Driver Program. Provided COVID-19 response, EHS strategy and executed both non and emergency communications, supporting on-site business continuity and workforce safety planning, and compliance to evolving regulations. Coached and developed technical and custodial teams; supported succession planning, diversity hiring, and a performance-based culture.
USGABudget and Project Manager, Facilities Administration
Feb. 2000 - May. 2023Far Hills, NJFinancial and administrative tasks • Develop operating budget to track and manage expenses related to maintenance, utilities, contracts, and administration. • Actively managing expenses, reconciliations, and research ways to optimize resources. • Create process for tracking all department costs, processing invoices, and preparing financial reports. • Set up / Decommission utility accounts, actively track usage / cost / variances / upgrades. Record initial and track meter readings. Occupancy and Space Management • Provide strategic plans for LT business goals via adaptable spaces. • Provide occupancy and utilization analysis • Maintain floor plans and layouts. • Plan for relocations, furniture, or equipment installations. • Distribute a move-in guide to new staff that explains building access, key features, and maintenance request procedures. • Follow up: Conduct a follow-up check-in with new occupants within the first 90 days to address any issues and ensure their satisfaction. Sustainability and EHS Planning • Serve as member of cross-departmental team, focusing on improving innovations, increasing efficiency, knowledge sharing, and enhancing employee engagement to achieve common objectives. • Reduce environmental impact by identifying, benchmarking, and implementing cost-effective, sustainable practices. • Provide operational support and data analytics to improve supply chain processes. • Positively impact employee health and well-being. • Research and champion industry ‘green’ trends that align with business goals. Fleet Procurement and Management • Develop vehicle maintenance plan, oversee repairs, inspections, violations. • Develop purchase, replacement, and turnover plans. • Develop and maintain budget against known hiring plans. • Track book values against depreciation and auction data. • Track drive turnover, communicate with stakeholders, track stored vehicles. • Ensure compliance and safety regulations of appropriate state and local agency.
United States Golf Association (USGA)Facilities Coordinator
Jan. 2000 - Jan. 2015
TSR Wireless LLCPurchasing Agent
Mar. 1997 - Feb. 2000Fort Lee, NJPrimary responsibilities centered on materials sourcing for copper screen room diagnostics and research facilities. Includes working with engineers and technicians for specification range and guidelines. Secondary responsibilities focused on sourcing accessory products for resale in nationwide marketplace. Additional responsibilities include facilitating an inside centralized office supplies depot and order system for corporate headquarters and streamline order processes nationally. Includes contract negotiation and vendor management.
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