Tutor.comClient Services Manager, Ask A Librarian
Jan. 2005 - Dec. 2007Greater New York City Area• Provide online and on-site training to all clients on the Ask A Librarian™ suite of applications.
• Develop and maintain all training documentation, including training manuals and presentations.
• Implement Ask A Librarian™ technologies for new clients and provide marketing support for all clients.
• Work closely with sales, marketing and product support teams to ensure total client satisfaction.