Yasir Naseer

Customer Service Manager @Funsies.pk

Call CenterCustomer Support RepresentativeCustomer ServiceHelp Desk SupportData EntryData Entry SpecialistTyping SpecialistDatabase CoordinatorDocument Processor

Yasir Naseer is the Customer Service Manager at Funsies.pk, a leading e-commerce platform for quirky and innovative lifestyle products. With over a decade of experience in customer relations, Yasir has a proven track record of enhancing customer satisfaction and streamlining service operations. Under his leadership, the customer service team has achieved a 95% satisfaction rate, contributing significantly to the company’s growth and brand loyalty. Yasir is passionate about leveraging technology and data analytics to create seamless customer experiences and is committed to fostering a culture of excellence and empathy within his team.

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Work Background

Customer service manager

Funsies.pkCustomer service manager

Feb. 2021Pakistan, LahoreResponsible for leading and managing the customer service team to ensure exceptional support and satisfaction. Oversees daily operations, resolves escalated issues, develops service strategies, and implements policies to improve efficiency and customer experience. Builds strong client relationships, trains staff, and monitors performance to maintain high service standards.

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