Lungi Mac - Operations Specialist,

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Work Background

EFL (English Football League)Advisory Panel Member

Oct. 2023One of 12 members appointed by the EFL to its newly formed Together Advisory Panel, which will guide the work of the League on issues relating to Equality, Diversity and Inclusion. The panel is drawn from across football as the EFL continues its mission, to ensure that football – be it the workplace, stadiums, communities and online – is a safe, inclusive and enjoyable environment for everyone.

The Football AssociationBoard Member - Club Representative

Mar. 2023 - May. 2024LondonAn elected Barclay's Women’s Championship representative, I represented the interests of clubs as the women’s game continued its trajectory of growth. Within my remit I chaired the Women’s Championship Commercial Committee and sat on the NewCo (Women’s Professional Leagues) Legal Working Group, ensuring that the views and interests of the women’s championship clubs were thoroughly considered and put forward as the leagues transition to the next phase of development and commercial viability.

Birmingham City FCChief Operating Officer

Feb. 2019 - May. 2024Birmingham, United KingdomA skilled operations professional with over a decade of experience working in professional football, I have experience as a leader at senior management level, from Charlton Athletic & Birmingham City Football Clubs, The English Football Association and Women in Football, spanning all aspects of operational management & delivery, sporting event coordination & management, human resource management, project management, facilities maintenance & management, supplier management, governance & compliance, safeguarding and data protection. With a strong foundation in HR and Operations Management, I choose to lead with the organisations people & key stakeholders at the forefront of all key decisions. As a natural communicator, I pride myself in effectively managing all stakeholders and motivating teams to achieve company objectives to the highest standard. As part of the leadership team, I was responsible for several departments: Operations, Safety, Security and Facilities Management (grounds keeping, maintenance & stadium operations) as well as the contract management of third-party suppliers (F&B, facilities management, matchday suppliers etc.) Day to day responsibilities: Financial management – direct responsibility for several departmental budgets, in line with strategic objectives and deliverables. Relationship management – build long term relationships with internal and external stakeholders, including the management of suppliers to maximise value for the club and football stakeholders to adhere to industry regulations. Match & event management and delivery – formulating strategic plans, I was responsible for ensuring that all events hosted at the stadium were hosted legally, safely, effectively & operationally efficient. Team management and leadership – line management, coaching and development of a team of direct reports of 5.

Women in Football OfficialDirector

May. 2018London, United KingdomWomen in Football is a network of professionals working in and around the football industry who support and champion their peers, particularly Women in Football. We work to celebrate Women's achievement in the industry, to challenge any discrimination & inequalities, not just gender and to share professional expertise for the advancement and eradication of the under-representation of Women at executive & board level in the sport. As a board member, my role is to provide overall policy and strategic direction and responsibility for key decision making for the organisation, particularly as it continues to grow and develop into a new chapter.

Charlton Athletic Football ClubHead of HR

May. 2015 - Feb. 2019London, United KingdomCharlton Athletic is an English Football Club established in 1905 based in London. Our mission is to continue to work in partnership, building on our unique heritage by developing a first-class experience for fans, business partners and the local community. Experienced in project management, developing people and managing a variety of operations at a football company. I am responsible for managing all aspects of the HR function at the football company to ensure alignment and delivery of the Club’s business plans and objectives. Responsibilities include but are not limited to: -Providing effective support to the CEO in the delivery of the HR strategy, objectives and initiatives; -Providing up-to-date confidential advice concerning employment legislation and managing the process concerning potential employment tribunals or other claims; -Managing all aspects of the CAFC recruitment process across all areas of the business; -Sourcing and implementation of staff benefits (i.e. auto-enrolment/private healthcare/health improvement/fleet management/flexible working/childcare vouchers/staff welfare); - As the Senior Safeguarding Manager at the Club, I oversee all safeguarding requirements in respect of the Club’s employees, children and young people the Club works with, incorporating liaison with the Football Association, the Premier League, the Football League, other professional football clubs and external agencies; - To lead, as part of a working group on the Club's EFL Inclusion & Diversity Code of Practice, ensuring the Club continues to meet and exceed its Equality Standards; - Currently heading up the project to ensure that the Club is GDPR compliant, come May 2018, produced a risk register in conjunction with an external agency, reviewing joint-controller agreements and rolling out training to all internal stakeholders; - Produced the Club’s first ever Gender Pay Gap Report, currently developing initiatives to narrow the gap.

Charlton Athletic Football ClubExecutive Assistant

Jan. 2014 - Feb. 2015London, United KingdomEA to the CEO and Board of Directors -Project Management -Diary management -Correspondence -Liaising with Football Governing Bodies, Premier League and Football League Clubs -VIP liaison on match days

Charlton Athletic Football ClubHR Assistant

Jan. 2013 - May. 2015London, United KingdomAssisting the HR Manager -Absence management -Administration of starters and leavers -Employee Benefits Administration -Recruitment and Selection -Internal Communications -HR Metrics

Oxford Brookes UniversityStudent Ambassador

Sep. 2010 - Aug. 2012Oxford, United KingdomRepresenting the University at Open Days, Visitor Days, Freshers Week, External Events and Political Events. I was a point of information and contact and helped inspire and encourage school and college aged young people apply for University.