Interactive DigitsExecutive Assistant to Chief Operations Officer
Jan. 2024 - Jun. 2025Dubai, United Arab EmiratesManaged PRO duties including visa applications, Emirates ID, labor card processing, and document Supported HR operations: onboarding, employee documentation, payroll coordination, and leave management. Maintained compliance with UAE labor laws and ensured timely renewal of legal documents. Handled internal operations, office management, vendor coordination, and logistics. Assisted in customer service management, resolving client queries and maintaining high satisfaction. Coordinated with cross-functional teams to support product updates and process improvements. Used tools like SAP, Salesforce CRM, MS Office, and Google Workspace to manage records and workflow efficiently. Maintained accurate employee and operations data in HRIS systems. Managed communication with internal stakeholders and external clients via email and calls, ensuring timely issue resolution. Oversaw Management Information Systems (MIS), generating and distributing daily and weekly reports for data-driven decision-making. Reconciled and validated large datasets, maintaining accuracy and consistency in Excel-based reports. Provided administrative support to senior management by coordinating meetings, scheduling tasks, and maintaining operational records.