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Work Background
Service Delivery Lead
BaufestService Delivery Lead
Jul. 2025Ciudad de Mรฉxico, Mรฉxicoโ€ข Lead end-to-end service delivery for key client accounts, ensuring on-time execution, financial control, and customer satisfaction. โ€ข Build and manage cross-functional project teams, driving alignment between business goals, agile practices, and technical execution. โ€ข Act as primary liaison with clients, providing governance, progress updates, and continuous improvement to maximize business impact.
Program Manager
MC1 - Win The MarketProgram Manager
Apr. 2019 - Apr. 2025Mexico City, Mexicoโ€ข Led multi-regional, cross-functional Agile teams, ensuring high-quality execution across sales, supply, retail execution, and data integration projects. โ€ข Successfully delivered transformation programs across Latin America, Europe, and the Middle East, including global CPG clients such as Mondelez, Heineken, and PepsiCo. โ€ข Established and managed program governance structures, risk registers, RAID logs, and financial controls aligned with business outcomes and strategic priorities. โ€ข Partnered with vendors and internal stakeholders from IT, Architecture, Infrastructure, product, and legal teams to ensure adherence to compliance standards and successful delivery. โ€ข Achieved a 60% reduction in overtime costs through improved workload distribution and resource planning.
Solution Consultant
Ivy MobilitySolution Consultant
Dec. 2018 - Apr. 2019Mexico City Area, Mexicoโ€ข Delivered a customized Salesforce Automation MVP for Bimbo Ecuador under strict regulatory and fiscal timelines, ensuring an on-time and compliant launch. โ€ข Acted as the primary point of contact between LATAM business stakeholders and offshore development teams in India, guaranteeing accurate requirement translation and alignment. โ€ข Managed Agile deliveries within an aggressive 8-week launch window, clearly driving sprint prioritization and resolving blockers. โ€ข Led end-user training and hypercare support to ensure adoption and smooth post-deployment operations. โ€ข Boosted delivery speed and accuracy through enhanced cross-functional collaboration and alignment on requirements and testing.
Project Engineer
UnileverProject Engineer
Jan. 2017 - Aug. 2018Cuernavaca, Morelos, Mexicoโ€ข Managed capital expenditures (CapEx) projects for manufacturing line installations and upgrades in personal care, enhancing operational efficiency and reducing costs. โ€ข Coordinated with leadership stakeholders to ensure project alignment and timely execution. โ€ข Delivered performance reports and ROI evaluations to support transparent decision-making at C-level. โ€ข Achieved 8% CapEx savings through design optimization and strategic vendor management.
Project Leader
UnileverProject Leader
May. 2015 - Jan. 2017Mexico City Area, Mexicoโ€ข Led cost optimization and investment projects across the manufacturing site. โ€ข Owned the lifecycle-based costing system and strategic sourcing efforts to strengthen ROI across equipment investments. โ€ข Presented financial plans and status updates to factory directors and supply chain leaders, ensuring alignment and transparency. โ€ข Managed vendor selection and proposal evaluation, driving competitive bids and high-quality project outcomes. โ€ข Led continuous improvement initiatives focused on OEE and throughput, supporting efficiency and productivity gains.
Engineering Project Manager
Procter & GambleEngineering Project Manager
Sep. 2014 - Apr. 2015Mexico City Area, Mexicoโ€ข Delivered plant upgrade projects focusing on efficiency, quality assurance, and regulatory compliance. โ€ข Implemented Feedback to Design (FTD) systems across production lines, standardizing design practices and enhancing quality. โ€ข Managed project scope, cost control, and timeline adherence while ensuring smooth cross-functional collaboration.
Regulatory Affairs Intern
Procter & GambleRegulatory Affairs Intern
Nov. 2012 - Aug. 2014Mexico City Area, Mexicoโ€ข Managed LATAM regulatory compliance processes for Braun, Oral Care, and Fem Care products, accelerating product approval timelines by 30%. โ€ข Coordinated cross-functional alignment with R&D, packaging, and compliance teams to ensure smooth dossier submissions and approvals. โ€ข Led efforts to streamline documentation and enhance audit readiness, improving transparency and regulatory outcomes. โ€ข Developed and implemented a tracking system to monitor regulatory approval timelines of competitors across LATAM for the Beauty Care category.
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