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Work Background
Sambhav FoundationLead Mobilisation - Business Consultant
Apr. 2025Bengaluru, Karnataka, IndiaCSR project implementation in Green Technology Employability vertical
Taskar - India's 1st Healthcare MallFranchise Sales and Business Development Manager - Business Consultant
Jan. 2025 - Mar. 2025Bengaluru, Karnataka, India
Taskar - India's 1st Healthcare MallFranchise Sales and Business Development Manager
Jan. 2025Bengaluru, Karnataka, India
AIHBA - Medhavi Skills University Collaborative Program|Enrich Customer Services Pvt LtdChief Operating Officer - Business Consultant
Aug. 2024 - Jan. 2025Bengaluru, Karnataka, IndiaAt the helm of operations at AlHBA-Medhavi Skill University's collaborative project my focus is on operationalising the game changing concept of bringing in educational avenues to the door step of lakhs of beauty and wellness aspirants & professionals yearning for a University Diploma/ Degree from MSU under the aegis of ever growing AIHBA. A course content of international standards customised to the Indian scenario is being made available to lakhs of aspirants with a long term goal of assuring in a much needed uniformity in beauty & wellness services being provided to customers across India. In the short term it will address the issue of non availability of trained manpower in this sector which is expected to grow into a US$35.21 Billion market by 2028 in India
AIHBA - Medhavi Skills University Collaborative Program|Enrich Customer Services Pvt LtdBusiness Development and Operations Specialist
Aug. 2024Bengaluru, Karnataka, IndiaAt the helm of operations at AlHBA-Medhavi Skill University's collaborative project my focus is on operationalising the game changing concept of bringing in educational avenues to the door step of lakhs of beauty and wellness aspirants & professionals yearning for a University Diploma/ Degree from MSU under the aegis of ever growing AIHBA. <br><br>A course content of international standards customised to the Indian scenario is being made available to lakhs of aspirants with a long term goal of assuring in a much needed uniformity in beauty & wellness services being provided to customers across India. In the short term it will address the issue of non availability of trained manpower in this sector which is expected to grow into a US$35.21 Billion market by 2028 in India
BEST Innovation UniversityHead- Projects|HR & Training
Feb. 2024 - Jul. 2024Gorantla, Andhra Pradesh, India• Conducted workshops on emerging technologies for students and faculty to promote continuous learning culture.
• Developed and implemented HR policies at BEST Innovation University to support growth and enhance employee engagement.
• Conducted 1st ever BESTIU Summit HR on "Navigating the future of work in India - Strategies for sustainable growth and HR Transformation" with over 20 speakers sharing thoughts on:
1. Talent challenges & preparedness 2. HR Transformation in India 3. Evolving Employee Expectations and Empathy at work place 4. Preparing for the uncharted path
BEST Innovation University
Feb. 2024 - Jul. 2024Gorantla, Andhra Pradesh, India
BEST Innovation UniversityProject Head
Apr. 2023 - Feb. 2024Bangalore Urban, Karnataka, India• Oversaw ERP system integration to streamline university operations and enhance administrative efficiency.
• Directed digital learning project, improving e-learning platforms and promoting educational innovation.
• Established strategic partnerships to broaden the digital learning portal's reach and impact.
Confederation of Indian Industry - Model Career Centre (CII-MCC)Senior Manager Business Development
Apr. 2022 - Apr. 2023Bengaluru, Karnataka, IndiaLed the development of a Model Career Centre platform to connect job seekers with employment opportunities through career counseling and training programs. Collaborated with stakeholders to create a seamless employer-employee connect, resulting in increased job placements and career opportunities. • Implemented self-assessments and insights to help job seekers make informed career choices.
• Facilitated connections between Employers, Jobseekers, and Government Departments to meet employment requirements.
Confederation of Indian Industry - Model Career Centre (CII-MCC)
Apr. 2022 - Apr. 2023Bengaluru, Karnataka, India
Asset HomesSenior General Manager - Sales & Operations
Aug. 2019 - Aug. 2021Cochin Area, India★ Effectively Responsible for business operations, developing new business possibilities, and managing the company's profit and loss account. ➤ KEY RESULT AREAS
● Initiated Proposals for projects to the Government of India
● Successfully developing annual operational plans and ensuring that they are consistent with annual operating budgets
● Initiated Managing and training center's capital expenditure and operational expenditures while developing and implementing effective operational strategies to accomplish corporate objectives
● Orchestrating and implementing marketing strategies to recruit and enrol students through ATL/BTL activities. Ensuring compliance with operational guidelines and standard operating procedures (SOPs) pertaining to centre operations, hostel operations, student admissions, and training delivery.
● Chaired relationship and people management with stakeholders Negotiating vendor rates, managing vendor payments, and managing vendor relationships ➤ Specialties: Operations Management | Sales/Admissions/Enrolments | Strategic Planning | Budgeting | Business Plan | Profit Centre Management | Channel Operations | Program Management | Process Management | Business Development | Customer Service | Client Relations Management | Leading System Development | Managing change | Retail Sales | P & L Management | Vendor Management | Process Improvement | Six Sigma | Project Management | Account Management | Mentoring | Team Building | People Development | Stakeholder Management | Strong Interpersonal Skills | Team Leadership | Annual Budget.
Asset Homes
Aug. 2019 - Aug. 2021Cochin Area, India
ICA Edu SkillsSenior General Manager - Sales & Operations
Apr. 2018 - Aug. 2019Bangalore★ Collaborated with 3750 enrollments/admissions of students as a result of the project resulting in achieving 93% target ➤ KEY RESULT AREAS
● Ensured that all domain trainers received mandatory ToT certification ● Maintained a minimum of 70% (biometric) and 80% (assessment) attendance ● Conducted periodic Rozgaar and Kaushal Mela to attract students for placement and enrolment drives with a 60% placement rate ● Successfully Maintained a minimum of 100% availability of books, uniforms, lab equipment, and training material DDUGKY (DDU Gramin Kaushal Yojana) for 600 students ➤ Specialties: Operations Management | Sales/Admissions/Enrolments | Strategic Planning | Budgeting | Business Plan | Profit Centre Management | Channel Operations | Program Management | Process Management | Business Development | Customer Service | Client Relations Management | Leading System Development | Managing change | Retail Sales | P & L Management | Vendor Management | Process Improvement | Six Sigma | Project Management | Account Management | Mentoring | Team Building | People Development | Stakeholder Management | Strong Interpersonal Skills | Team Leadership | Annual Budget
ICA Edu Skills
Apr. 2018 - Aug. 2019Bangalore
Healthspring - Family Health ExpertsZonal Manager - Service Delivery
Jul. 2016 - Apr. 2018Bangalore✦ Engaged in Founding two new primary retail healthcare centres in Bengaluru's Koramangala and Sadashiv Nagar neighbourhoods. ➤ KEY HIGHLIGHTS
● Successfully chaired growth from zero to over 4800 walk-ins and revenue of INR 1 crore.
● Contributed significantly to discount pricing, complimentary services, and tailored packages that were used effectively to increase foot traffic to the facility - 85 percent of upgrades occurred on-site.
● Assured all licences were provided on time (Trade License, Bio-Medical Waste Disposal Certificate, and Pharmacy License). ● Identified and offered services to ten MSME and four banks as part of a business-to-business campaign valued around INR 20 lakhs in revenue. ➤ Specialties: Operations Management | Sales/Admissions/Enrolments | Strategic Planning | Budgeting | Business Plan | Profit Centre Management | Channel Operations | Program Management | Process Management | Business Development | Customer Service | Client Relations Management | Leading System Development | Managing change | Retail Sales | P & L Management | Vendor Management | Process Improvement | Six Sigma | Project Management | Account Management | Mentoring | Team Building | People Development | Stakeholder Management | Strong Interpersonal Skills | Team Leadership | Annual Budget
Healthspring - Family Health Experts
Jul. 2016 - Apr. 2018Bangalore
-Education Consultant
Mar. 2016 - Jun. 2016Bengaluru Area, IndiaConsultancy for Education/Training Startup
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Mar. 2016 - Jun. 2016Bengaluru Area, India
Birla Institute of Technology and Science, PilaniOperations Manager- Practice school
Apr. 2012 - Mar. 2016Rajasthan, IndiaUniversity wide Practice School (Curriculum based internship) operations across three campuses encompassing over 300 organizations, 4000 students and over 100 faculty members annually. Currently facilitating decentralization and restructuring Practice School processes in line with the Organization Vision. Spearheading systems interventions to improve operations including integration of Practice school processes into ERP under development. Evolving and executing strategies to improve upon the TAT of all Practice school related activities and sharing of information with stake holders. Facilitating change in BITS Pilani Practice School programme university operations. A unique programme which forms a part of the curriculum gives exposure to students in real work environment under the supervision of BITS faculty and company mentor. More than 100 faculty members are involved in the onsite evaluation of the students.
Birla Institute of Technology and Science, Pilani
Apr. 2012 - Mar. 2016Rajasthan, India
Sikkim Manipal University - Distance EducationManager - Sales & Operations
Oct. 2011 - Mar. 2012BangaloreManaged sales (enrolments) through a strong network of 400 plus Learning Centres across India. Provided active sales and operations support to the channel partners to facilitate realization of targeted enrollments in the Distance Education vertical
Sikkim Manipal University - Distance Education
Oct. 2011 - Mar. 2012Bangalore
Manipal Global Education Services P Ltd (Manipal-City and Guilds Skills Training P Ltd)Head - Operations
Jan. 2007 - Sep. 2011BangaloreHeading Operations in Manipal-City and Guilds Skills Training P Ltd (Brand Name: IndiaSkills) a new joint venture between Manipal Universal Learning P Ltd (now Manipal Global Education Services P Ltd) and UK based City and Guilds to impart vocational/professional skills training across India under Franchise model business. Contributed strategic and operational drivers in managing B2B and B2G projects in Southern India for imparting vocational/professional skills within timelines and budget Executed Rs. 1 crore worth of B2B projects entailing training and certification of 250 new talents in Reliance Trends across locations in India and 2000 DMRC employees Operations Management across all verticals from enquiry generation, admissions, fee collection, training delivery, assessment, certification and placement Steered development & implementation of Student Information System across 40 locations Successfully managed B2B and B2C Business worth Rs.6-7 crores & training and certification of 5000 students Manager – Program Sales & Operations (Telecom Vertical) (Jan ’07 – Sep’09)
Driven program & operations including sales, program management and third party agreements in relation to Telecom vertical courses. Sourcing of students, execution of the course across locations in India, Client relationship and placement of the students. Business planning, Strategy, Marketing, Budgeting, Operations, Account management, business development and P&L Management Successfully launched certificate course in ‘Telecom sales & services’ with Bharti Airtel - generated 15-20 lakhs worth of business within one year of launch achieving enrolment of more than 100 students with 50% placement record
Manipal Global Education Services P Ltd (Manipal-City and Guilds Skills Training P Ltd)
Jan. 2007 - Sep. 2011Bangalore
Bharti Airtel LimitedAgency Manager
Feb. 1997 - Dec. 2006New Delhi Area, IndiaWorked as a frontline executive and was responsible for customer service operations at the Airtel outlets. Subsequently started supervising the operations of 4-5 outlets as Agency Manager.
Bharti Airtel Limited
Feb. 1997 - Dec. 2006New Delhi Area, India
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