AmazonManager I, Risk
Apr. 2022 - Jun. 2025IndiaLeading the Suspicious Activity Monitoring (SAM) team of 12 Quality Analysts across North America, South America, APAC, and EMEA to identify high-risk behaviors such as money laundering and terrorist financing across buyer and seller verticals, leveraging KYC checks and monitoring compliance with sanction lists. Responsibilities include meeting audit SLAs, evaluating performance, coaching, managing operations, and collaborating with global stakeholders. Also involved in capacity planning, hiring, mentoring, and directing risk specialists, while providing risk insights to senior leadership, generating reports (MBRs, QBRs, promo docs) and generating insights to enhance customer experience and operational efficiency