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Work Background
AmazonManager I, Risk
Apr. 2022 - Jun. 2025IndiaLeading the Suspicious Activity Monitoring (SAM) team of 12 Quality Analysts across North America, South America, APAC, and EMEA to identify high-risk behaviors such as money laundering and terrorist financing across buyer and seller verticals, leveraging KYC checks and monitoring compliance with sanction lists. Responsibilities include meeting audit SLAs, evaluating performance, coaching, managing operations, and collaborating with global stakeholders. Also involved in capacity planning, hiring, mentoring, and directing risk specialists, while providing risk insights to senior leadership, generating reports (MBRs, QBRs, promo docs) and generating insights to enhance customer experience and operational efficiency
Maverix Platforms Pvt. Ltd.Assistant Manager - Strategic Initiatives
Feb. 2021 - Feb. 2022Mumbai, Maharashtra, IndiaManaged PAN India Pod Operations and Training for Maverix Platforms, overseeing city and cluster managers and 90+ pod executives. Focused on strategic projects for cost savings and productivity, transformative training changes, exceptional customer service, and vendor liaison for software implementation. Administered operational data, integrated SAP and other solutions, and led business expansion, including pod setup, asset procurement, recruitment, and training.
TATA AutoComp Systems LtdOperations Intern
Apr. 2019 - May. 2019Pune, Maharashtra, IndiaPlayed a key role in designing dispatch schedule considering the no entry timings prevailing in Pune city such that it provides on-time delivery to customer and enhances customer satisfaction Devised a production plan such that it reduces supply shortage and streamlines the processes Steered efforts in designing a packaging dashboard to keep the count of all the types used to avoid delayed deliveries Designed a dispatch dashboard to monitor the arrival and departure of vehicles Determined the vehicle utilization to look for improvements in efficiency
Indian Institute of Technology, BombaySummer Intern
Jun. 2016 - Jul. 2016Mumbai, Maharashtra, India
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