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Work Background
One FurtherDigital Project Manager
Apr. 2022Norwich, England, United Kingdom
Immersive StudiosProduction Manager
Apr. 2018 - Mar. 2022Norwich, United KingdomI was one of three Production Managers at this busy, award-winning creative studio specialising in virtual reality, augmented reality and 360º video projects. As the dedicated point of contact for my clients from initial brief right through to final delivery, I oversaw the production of their immersive brand experiences and was involved in all levels of the project's delivery. Tasks included but were not limited to the creation of proposals, scopes, timing plans and briefs, resource & supplier management and client services. In this role, I worked with a diverse range of clients including Arm, Yamaha, Imperial War Museum and NUA.
Ugly StudiosStudio Manager
Jan. 2017 - Apr. 2018Norwich, United KingdomIn addition to continuing my previous role at Ugly Studios, my duties included: - Ensuring the efficient operation of the Studio - Leading on Projects - Scheduling and planning resources for all Jobs running through the business - Manage and delegate all costs and administration - Job profitability analysis and reporting
Ugly StudiosStudio Supervisor
Sep. 2013 - Dec. 2016Norwich, EnglandI supervised the running of the Design Studio, primarily working within Studio Management and Project Management, with some additional work within Communications and Finance. This includes, but is not limited to: - Liaising with clients, including site visits and sales pitches - Formulating, negotiating and agreeing time frames, budgets, and project milestones and then ensuring they are met, along with establishing clear lines of communication for each project - Briefing and commissioning suppliers - Project Research - Proofreading and Editing - Dealing with telephone and email enquiries and welcoming visitors to the studio - Managing studio diaries, booking meeting rooms, staff holidays and any business travel arrangements - Managing filing systems, including developing, creating and maintaining office administration systems, both electronic and hard copy and developing and overseeing shared diary and planning systems, the central filing system, archives and the library - Weekly finance data entry and bank reconciliation - Issuing and managing both client invoicing and supplier’s invoices and purchase orders - Handling petty cash and expenses
Norfolk & Norwich FestivalGeneral Administrator
Nov. 2011 - Sep. 2013Norwich, United KingdomI supported the Head of Operation in the smooth running of the NNF company and all its activities and ensuring its operational well-being, in particular but not limited to: - Ensuring the smooth running of all front of house and audience-facing activities for all NNF events. - Ensuring compliance with Health and Safety legislation, including regular reviews of risk assessments. - Personnel administration and supporting recruitment and selection campaigns. - Monitoring and evaluation. - Basic IT support
Pearson VUETest Centre Administrator
Sep. 2007 - Nov. 2011Norwich, United KingdomMy role was to invigilate the various test the centre delivers and provide administrative support to my Manager, in particular but not limited to: - Providing a high level of customer service in the test centres at all times - Ensuring candidate’s needs are met with understanding and respect. - Understanding testing needs and procedures for each client. - Ensuring the integrity and security of the tests are maintained and that they are supervised to the required standard.
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