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Work Background
tiqmoChief Product Officer
May. 2024 - Sep. 2025Dubai, United Arab Emirates
Publicis SapientDirector of Product Management
Aug. 2021 - May. 2024Dubai, United Arab Emirates
TiqmoChief Product Officer
Jan. 2020 - Jul. 2021Saudi Arabia- Building an Ewallet solution that includes a service marketplace (e-vouchers, utilities bills payment, international remittance, Split bill and mobile top-up in 3 countries (Saudia Arabia, Egypt, and United Arab Emirates)
- Building an acquiring solution to allow SMEs accept QR payment and payback to their supplier in 3 countries (saudi arabia, Egypt, and United Arab Emirates). - Building a payment on delivery “POD” solution for the logistics company to accept tiqmo as a payment option based on the QR. - Manage the product roadmap of tiqmo solutions in all the countries. - Manage a team of 7 product managers in china, Saudi Arabia, and egypt. - Manage a design and UX team of 2 application designers - Responsible of development sprints planning with each squad. - Responsible of performing the user acceptance test and sprints delivery. - Contribute in the system architecture discussion with the solution architect and head of R&D. - integrate buy now pay later solution with a solution provider.
- Design the full flow of sub-account and expenses tracking tools and virtual card issuance system. - integrate an international remittances solution via one of the well known exchange houses in the middle east.
SwiftPassVP of Products
May. 2019 - Jul. 2021Shenzhen, Guangdong, ChinaDeveloping and enhancing SwiftPass Mobile Payment Products line to align with the overseas market requirements such as: a. Acquirer Solution i. Determine the biggest local E-wallets in SEA to be accepted on SwiftPass Acquiring platform (Currently supports Wehcat Pay, Alipay, Grab Pay, GCash, Pay Pay). ii. Accept Card Scheme (Visa & MasterCard) on the acquirer platform to provide one stop for Acquirer banks to use SwiftPass solution to accept Cards & Mobile transactions. b. Issuer Solution i. Enhance SwiftPass standard E-Wallet functions and performance. ii. Work on white labeling and customizing the E-Wallet for banks iii. Enhance the Wallet Security by introducing the Card Tokenization process iiii. EMVco QR Code based. v. Explore PSD2 Opportunities and APIs to develop a new product for EU Region. vi. Work on building a Fraud Management module to reduce the transactions fraud. c. Vertical solutions i. Cash Remittance 1. Explore different channels for global cash remittance using Scheme network, virtual accounts, and blockchain platform. 2. Understand Ripple Solution and determine the possible opportunities in cash Remittance. ii. Explore the international market requirements on value added services such as: 1. Smart Parking 2. Smart Catering / Ordering 3. Smart Hospital 4. University bill payment Via QR code. 5. Wallet to Wallet Payment. 2- Manage and organize the communication flow between Business development team and product team to enhance the efficiency and reduce the redundant work. 3- Attend Meetings with BD Team to showcase SwiftPass payments products and understand the customer and market requirements and explore the possible cooperation opportunities. 4- Help Product Managers to fully understand the business and technical requirements to better design and develop products that can fit the market needs.
China UnionPaySenior Product Development Manager
Mar. 2017 - Mar. 2019Shenzhen, Guangdong, China1- Identify new customers and business development areas in Europe, Africa, and Middle East Region.
2- Develop, manage and maintain customer journeys and experience on POS & ATM solutions
3- perform Market research, STP & SWOT analysis, and market segmentation.
4- work closely with R&D and sales team to define new products and solution that can fit into the target regions.
5- Define partners to help in marketing our products and providing after-sales service.
China UnionPaySoftware Development Team Lead
Mar. 2017 - Mar. 2018Shenzhen, Guangdong, China1- Lead a team of 7 software developers to develop Payment Applications based on ISO 8583 protocol and EMV L2 for Visa, MasterCard and developing QR Code Mobile Payment application integrating with Wechat, Alipay Services. 2- Doing Business Analysis and convert customers's requirements into Technical function and work-flow to start the development plan. 3- Communicate with New Clients to present and demonstrate our software Capabilities 4- Draft the software workflow and distribute the development tasks on my team members.
5- Use Agile Scrum Sprints, scrum boards and held a weekly meeting to discuss the the projects status and ensure the project will meet the deadline. 6- Do the project Managing job by using Microsoft Project tool to maintain the development and testing timeline.
China UnionPaySenior Application Developer
Mar. 2016 - Mar. 2017Nanshan District, Shenzhen, CHINA.I worked through “sunson tech technologies” one of the solution provider for china union pay to Develop, Maintain and customize KIOSK, ATM, and POS applications upon customer’s needs. Develop all front end application which will be installed on the kiosk.
Integrates the kiosk front end application with the customer back end system for authentication, verification and authorization for payment transactions. (XML/ web-service).
Supporting customers in case they have any technical issues with the machine hardware components. Supporting International marketing and sales team for any customer’s technical questions and provide a technical solution for the customer’s needs.
National Bank of EgyptSenior Application Developer
Oct. 2013 - Mar. 2016Cairo PlazaDevelop, maintain and customize Applications for core banking using “COBOL - DB2 Database” and “JAVA - Oracle Database” such as: - Payment System “MasterCard & Visa” Modify Acquirer system programs to include the payments system updates twice per year. Develop programs to prepare outgoing files in order to exchange with payment systems. Develop Programs to decrypt incoming file in order to process all incoming transactions. - Mobile payment applications “Phone Cash”. Design and Develop full portal for Agent Registration and fees customization per agent using JAVA EE & IBM DB2. Develop Settlement Programs for Merchants Settlement using COBOL - Acquirer system applications: Develop Programs to create Accounting entries for debit and credit Merchants account. Develop and Create JCLs for run daily Acquirer batch twice per day. Develop programs to define merchants automatically on the Acquirer system using batch cycle instead of manual definition which reduce both time & effort by 90%. - Promotions campaigns: Develop promotion campaigns programs such “Cash-Back”, “loyalty System”, “El AHLY points” using COBOL & IBM DB2. - Time management application: Develop Time Management & Task Tracking Website for Track Request status from initiating till applying on production environment using JAVA EE and SQL Server 2008R2 Database. - Date Cleansing: Develop DB2 SQL Queries to Remove redundant, duplicate, incompatible data from Acquirer Database - Production Problems: Solve all problems which occurs on production environment on a daily basis.
Network InternationalApplication Developer
Oct. 2011 - Oct. 2013Dokki, Giza, Egypt-Add new banks settings on the online system.
-Support and Certifying Debit Host interfaces
-Support and running the Certifications with International Networks (Visa-MasterCards)
-Test and support Interfaces with different protocols (TIC- I-flex)
-Create/Delete/Maintain POS terminals
-Involved in "Key Management" (key custodian)
-Well understanding of the PCI from both: Acquirer and Issuer sides.
-Experience of handling multiple tasks.
-Communication Basics
-Good knowledge of Networks Rules
-Working with banks on Live & Test system support
-Ability to understand and research of new products and services
-Front end (authorization System) Administrator
-Migration of banks from the old payment system to MSCC(EMP).
-Building up, managing, pilot and migrate the banks to EMV, including changes of all Card Business units to accept EMV.
-Analyzing, supporting, investigating interfaces problems..
Network InternationalOperational Specialist
Aug. 2008 - Oct. 2011Cairo
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