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Work Background
Pediatrica Health GroupExecutive Healthcare Consultant
Feb. 2025
Pinnacle Fertility, Inc.Vice President of Corporate Operations
Aug. 2024 - Jan. 2025United States
Pinnacle Fertility, Inc.Corporate Director of Clinical Learning and Development
Dec. 2023 - Aug. 2024United States
HonorHealthQuality Consultant
Dec. 2023 - May. 2024United States
HonorHealthNetwork Director of Professional Practice, EBP, Nursing Research
Dec. 2022 - Dec. 2023United States
Cancer Treatment Centers of AmericaDirector of Professional Practice, Magnet Program Director, Enterprise Education Lead
Feb. 2020 - Dec. 2022Goodyear, AZ
Jackie Figueras, LLCMiscarriage Specialist and Coach
Nov. 2018 - Dec. 2022Phoenix, Arizona AreaI am a certified coach and women’s health expert who helps women struggling with pregnancy loss connect with themselves using a clear Roadmap to Recovery. After struggling with fertility issues for years and then experiencing four consecutive miscarriages, including my daughter’s twin, I truly understand the impact that inadequate communication and support can have on an individual’s physical, mental and emotional health. My professional expertise as a certified coach and registered nurse as well as my own personal fertility journey has created my mission to transform the experience for women and couples surrounding pregnancy loss or miscarriage. I offer virtual services that are convenient to access during any time of need. My approach centers on guiding women struggling with pregnancy loss to reach the place that allows them to live again. I offer realistic and compassionate guidance backed by evidence to help you understand what is happening to your body and how to move forward. In my Roadmap to Recovery, I provide a safe, non-judgmental space where you feel connected and no longer isolated and scared. I focus on three pillars: Emotional Support, Physical Support (which is often not spoken about) and Practical Support (helping you move forward). The Roadmap to Recovery can help you: ● Interact with your doctors or other healthcare professionals without feeling overwhelmed or confused ● Attend events without the fear of what someone may ask or say ● Reconnect with your family and friends ● Discover exactly what you want and be confident in your choices ● Move forward on your journey, whatever that looks like for you If you are ready to learn how to feel heard and truly supported after experiencing a pregnancy loss or miscarriage, check out the Road to Recovery. You can also message me at [email protected] .
Cancer Treatment Centers of AmericaEnterprise Education Lead and Project Manager
Oct. 2018 - Feb. 2020United StatesAs the Enterprise Clinical Educator, I oversee numerous standardization projects to bring best practices forward and work towards enhancing the nursing profession. I have been pivotal in the collaboration of multiple sites for several years and in this new role, my focus is implementing key initiatives from initial start to completion. My role allows me to collaborate with clinical leaders, educators, CNOs while ensuring that the front line nurses are being supported in their professional growth. Most recently, I oversaw the standardization of nursing onboarding and specific skills and competencies across the enterprise. I worked closely with leaders and educators to ensure the most appropriate skills are being assigned and seamless onboarding experience is created for every nurse hired at CTCA. I also led an enterprise preceptorship, mentorship, and Advanced Nurse Practitioner onboarding programs.
Jackie Figueras, LLCHealthcare Communication and Retention Consultant
Oct. 2018 - Dec. 2020Phoenix, AZI help healthcare organizations and their teams enhance their patient relationships and elevate their staff engagement, producing higher success rates throughout the organization. As a healthcare communication and retention specialist and consultant, I create customized workshops, sustainable programs and other experiential trainings that help healthcare teams define and address their priority needs and challenges. My professional background as a masters-prepared registered nurse, clinical educator, ICF certified professional coach includes an expertise in fertility, NICU/PICU, trauma and loss. My personal experience with infertility and pregnancy loss allows me to bring a unique perspective as an educator and women’s health advocate focusing on patient-centric care and patient experience. I create customized programs in specialty areas including patient communications, engagement and experience; healthcare professional satisfaction and retention; healthcare communications; fertility and miscarriage support; women’s health. My programs include features such as: ● Tools healthcare professionals can use to self-assess their own levels of stress and burnout ● Workshops with hands-on simulations allowing participants to immediately use the skills they learn ● Ready-made templates and documents to increase productivity and patient satisfaction ● Data and real-time feedback so teams and individual members are aware of successes and opportunities. ● Assisting with HCAHP score concerns surrounding communication, staff and patient satisfaction. To find out how my consulting services, workshops or any of my interactive programs can benefit your organization or individual teams, please contact me at [email protected] . Specialties: Communication Skills Healthcare Consultant Patient Engagement and Retention Provider Burnout Corporate Training and Workshop Development Women's Health Mentor Professional Leadership Coach
Cancer Treatment Centers of AmericaDirector of Professional Practice, Magnet Program Director
Mar. 2012 - Oct. 2018In my role role as a Director of Professional Practice, I was an integral part of raising awareness to the importance of having a sound nursing professional practice and empowering nurses at every level. As the Director of Professional Practice, I had the opportunity to impact the nursing profession in a profound way. I was instrumental in developing and implementing a sustainable shared governance. I was the advisor for our Magnet steering committee and our professional development committee. I was the Magnet Program Director and worked with other MPDs across the enterprise. Under my leadership, the DAISY and BEE awards were implemented with incredible feedback from frontline staff. I thoroughly enjoyed watching front line nurses grow, take on initiatives they are passionate about and have an impact on their practice and profession. With my leadership skills, I assisted in increasing the number of BSN prepared or higher nurses from 44% to 74%. The number of certified nurses also increased from 8% to 61%. I was also the NDNQI site and survey coordinator and assisted in communication and understanding of how we compare across similar sites for nurse-sensitive indicators and expanded on the results of the nursing survey. I am knowledgeable of the Magnet 2019 manual. I was at the forefront for several accreditations, such as the National Accreditation for Breast Centers, Commission on Cancer and the Joint Commission Disease Specific Certification for Lung Cancer; all of which were brand new to the organization. I take on challenges with gusto and focus on collaboration and empowerment.
Grand Canyon UniversityClinical Adjunct
Jul. 2011 - Apr. 2012Phoenix, Arizona Area• Discussion facilitator regarding nursing profession guidelines and best practices Work with nursing professionals to help students gain real-world experience; observe and evaluate student performance Teach using evidenced based practices and assist students to apply classroom theory to clinical situations Excellent role model with strong demonstration power Offered Clinical Coordinator position after 5 months of employment
Banner HealthAdvanced Clinical Pediatric RN
Jan. 2010 - Mar. 2012Mesa, ArizonaCare for critically ill patients, including those requiring CVVH, oscillators and other extensive life assisting equipment Member of Central Line-Associated Bloodstream Infections (CLABSI) prevention team Participant of the sedation withdrawal score verification study Asked to assist medical team in developing and implementing a Therapeutic Hypothermia protocol in current institution
Phoenix Children's HospitalAdvanced Level 4 RN
Aug. 2008 - Aug. 2011Phoenix, Arizona AreaCared for critically ill patients, including those requiring ECMO, CVVH, oscillators and other extensive life assisting equipment Specialized in post BMT and oncology patients Assisted with intubations/extubations, CVL insertions/removals, arterial line insertions/removals, medication drips and titrating life saving medication drips Level I Trauma Center
The University of Toledo College of Medicine and Life SciencesClinical Associate RN
Aug. 2007 - May. 2008Toledo, Ohio AreaNursing instructor in the acute clinical setting Introduced students into the community setting and assisted students in developing therapeutic relationships with healthy and special needs children Prepared care plans, assessed and evaluated students readiness for the nursing profession Provided encouragement and guidance Initiated the development of the Simulation lab for UT Health Science Campus for the pediatric nursing program
Toledo Children's HospitalAdvanced Level 3 RN
Nov. 2005 - Jul. 2008Toledo, Ohio AreaCharge RN responsible for bed assignments, staffing assignments and conflict resolutions Level 1 Trauma nurse and Code Team response nurse Assisted with intubations/extubations, CVL insertions/removals, arterial line insertions/removals, medication drips and titrating life saving medication drips Easily develop therapeutic relationships and able to comfort families and patients in critical times
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