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Work Background
Tennessee Tech UniversityTraining and Development Specialist
Jan. 2023Design, develop, deliver and evaluate training and professional development programs that enhance the competencies of employees and engagement at all levels of the university. Leading change management efforts for HCM transition to Oracle cloud-based platform. Lead performance management training.
Tennessee Technological UniversityTraining and Development Specialist
Jan. 2023 - Aug. 2025Cookeville, Tennessee, United States
HutchinsonTraining Coordinator
Oct. 2020 - Apr. 2022Livingston, Tennessee, United StatesFacilitates new employee orientation and onboarding. Designs and develops HR training programs for management and employees. Manages the scheduling, implementation and evaluation of training programs. Researches external opportunities for employee development including required training by customers including FCA/Stellantis, GM, and Honda. Creates learning activities, audio-visual materials, and evaluation tools. Analyzes data and submits training reports to HR Director. Evaluates and reports training efficiency.
Modlin Business SolutionsOwner
May. 2019 - Dec. 2022Cookeville TNHR and Training Services for small to mid-sized businesses.
Averitt ExpressCompliance Specialist
Sep. 2018 - Nov. 2019Cookeville TN
AverittCustomer Service Specialist
Sep. 2018 - Nov. 2019Communicate with customers regarding billing, shortages, re-consignments and lost freight. Answer phone calls to schedule LTL pickups and deliveries. Communicate with drivers regarding safety compliance issues.
CoLinx, LLCExport Coordinator
Oct. 2017 - Jun. 2018Prepare export documents in accordance with established international procedures. Prepare air orders for shipping and follow through on all stages until delivered successfully to customer. Identify timely and cost-effective routes so that orders arrived at a date/time consistent with customers’ expectations. Review all specific customer requirements to ensure that orders would be 100% correct upon arrival. Investigate and resolve questions and or issues concerning orders to include changing delivery date, carrier, order cancellation and plan to have shipments returned to Colinx.
Academy Sports + OutdoorsOperations Training and Development Manager of Distribution Center
Aug. 2015 - Aug. 2016Cookeville, TNSenior management of Training and Development for the largest distribution center currently in Tennessee. Job duties included overseeing development of Standard Operating Procedures for all job positions in the Distribution Center. Developed on-boarding and orientation program for all new employees.Created program for powered industrial truck safety and training. Facilitated DDI leadership courses for all management and supervisors. Management of training manager and team of trainers.Worked alongside HR in Career and Talent Development initiatives. Managed budget for T & D department. Worked alongside Distribution Center Director and Assistant Director for opening of DC and implementation of processes and procedures in all departments.
United Way of Noble CountyExecutive Director
Dec. 2013 - Aug. 2015Kendallville IndianaBuild and maintain community relationships. Directs the administrative and fund raising activities of the United Way and assists in the disbursement of resources at the direction of the Board of Directors. Provides representation for the United Way of Noble County and funded services in community, region, and state meetings or events.
Ivy Tech Community CollegeAdjunct Faculty
Dec. 2012 - Dec. 2013Northeast IndianaBusiness Administration faculty for the College for Working Adults
Ross Education LLCCampus Director
May. 2009 - Aug. 2012Allied health care educational school that trains medical assistants, dental assistants, and medical insurance billers and office administration. • Responsible for the total operation of the school and all staff members. • Interviews, hires, terminates all staff members. • Evaluates employees’ performance and takes necessary disciplinary actions with employees if necessary. • Approves all student enrollments, conducts orientation for new classes, and reviews and signs all student progress reports. • Takes disciplinary action with students when necessary. • Oversee Financial Aid process and approves and monitors payment plans for private payments. • Monitors instructors and classroom instruction. • Verifies placement of graduated students. • Creates and submits all accreditation reports
Ross Medical Education CenterCareer Development Coordinator
Nov. 2008 - May. 2009Allied health care educational school that trains medical assistants, dental assistants, and medical insurance billers and office administration. • Contact potential medical employers to develop student externship sites and job placement opportunities. • Develop advisory board that includes members from the medical offices in the community. • Instruct students on professional growth and development including resume writing, interviewing skills and professional conduct. • Report daily activities including site visits, placements, contacts with employers by telephone and/or mail.
360 Solutions, LLC.Strategic Partner
Jan. 2008 - Dec. 2013360 Solutions provides the high performance curriculum that I use in my training and development courses.
Training for Excellence IncPresident/CEO
Jan. 2008 - May. 2009An employee development and training company that served small to mid-sized companies. We provided offsite and onsite high performance training for midlevel managers and supervisors.
Grace CollegeAdjunct Faculty
Aug. 2006 - Dec. 2006• Developed new undergraduate biblical studies course for incoming freshmen where there had not been one previously; enabled monitoring of students’ knowledge in biblical studies for appropriate placement in future courses. • Taught one semester of the new course to 31 students; tracked their attendance and progress; administered tests and grades
Family Care CenterAdministrative Director
Jun. 2006 - Dec. 2007• Managed clinical and administrative operations for mental health counseling center; supervised 34 employees; carried out public relations activities. • Handled human resource issues, such as recruiting/selecting, new employee orientation, processing terminations, resolving employee relations problems, and coordinating employee benefits. • Prepared annual operating budget; oversaw fund raising efforts; wrote grants to acquire additional funds for services provided to the community. • Marketed services to clients and to potential donors; produced monthly e-newsletter; developed website that generated new business; increased new client base by 25% within one year. • Conducted internal training sessions and facilitated staff in-service meetings on such topics as integrity, visionary leadership, and customer service. • Successfully turned around the business from operating with a deficit budget to achieving a balanced budget (within one year); sought and received grant to purchase and/or upgrade technology, resulting in improved employee morale and increased productivity.
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